Vendors Should Do No Harm
Posted by Howard Marks on November 8, 2009
Like most technogeeks I have an affection for new products, technologies and even new versions of Windows (except for Vista and Windows ME). I do, however, have a bone to pick with vendors who decide to change how their products work just for sport. I'm now asking tech vendors to adopt the Hippocratic Oath's "First do no harm" and resist retiring perfectly good commands from their CLIs.
I've been motivated to raise this call by my newly updated Windows 7 machine which started popping up reminders for me to call in to vendor briefings even before I finished eating breakfast this morning. After spitting coffee all over my keyboard, I noticed that even though it was 8:38am, my computer thought it was 9:47.
Remembering that computer clocks aren't terribly accurate, although I'm more used to them being slow than fast, I opened an administrative DOS box and entered the NET TIME /SETSNTP:POOL.NTP.ORG command I've used for years to make my systems sync to NTP servers on the net. It responded with a message that the /SETSNTP option has been deprecated and I should use w3tm.exe to manage the windows time service.
So I typed w32tm /? and got 3 screens worth of options. Enter what looks like the right command and Windows 7 responds "Access Denied."
So let me ask the folks at Microsoft, how hard would it be to have the old command line there to set my NTP server? I know the code is there, because I finally found how to set internet time via the GUI. The larger problem is that arbitrarily changing GUI traits like renaming "Add or Remove Programs" to "Programs" could annoy grumpy old techies like me but arbitrarily changing the CLI will break batch files and scripts.






Comment by James R. Creque III on November 10, 2009 9:08 AM
I have had this problem with various programs for years. Most of the time people's position was the I have to get with the times. The programs I had the most problems with were Adobe Premiere and Photoshop. They made changes that took away features and benefits or just relocated keyboard commands that I frequently used. In Premiere they removed subclips, then restored them 2 versions later. They relocated keyboard shortcuts. They changed the interface to one that completely clutters the screen and locks windows together making it necessary to use a much bigger monitor. The list is long. I stopped using both programs years ago so I don't remember much about them.
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