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SAN Guarantees: Page 2 of 2

In either case you live with the system. I very rarely hear of a customer actually returning a system. They may hate the choice they made, they may let everyone they know not to make the same choice but very seldom do they actually return it. Vendors need to learn to focus on the customer experience during the install -- getting it up and running, a 30 day return policy or not, is simply putting the bar too low.

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