Open the certificate request you created in notepad or some other ASCII editor. Select all of the text making sure you include -----BEGIN NEW CERTIFICATE REQUEST----- and -----END NEW CERTIFICATE REQUEST-----. This is a signed, base64 encoded file. If you open it in a non-ASCII editor the characters could get munged. If you don't get the begin and end lines, the CA won't process it. Click submit.
Mike Fratto is a principal analyst at Current Analysis, covering the Enterprise Networking and Data Center Technology markets. Prior to that, Mike was with UBM Tech for 15 years, and served as editor of Network Computing. He was also lead analyst for InformationWeek Analytics ... View Full Bio