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Craig Auge
Craig Auge
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8 Gotchas Of Technology Contracting

IT projects often involve multiple legal contracts for technology and services. Avoid these "gotchas" to ensure smooth agreements and relationships.
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Photo source: Striatic via Flickr
Photo source: Striatic via Flickr

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LindsayKS
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LindsayKS,
User Rank: Apprentice
7/17/2014 | 9:35:00 AM
Helpful!!
This is a great article for business folks to review so that they are making sure that they are using the right agreements, structuring the right deals and best protecting themselves! 
MarciaNWC
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MarciaNWC,
User Rank: Strategist
7/17/2014 | 11:14:18 AM
Practical tips
This is clear, comprehensive contract guidance. There are so many ways organizations can trip up when it comes to contracts. I like the advice about having a written change mangement process to combat scope creep, and also the tip on avoiding the "legal Bermuda Triangle." 
MarciaNWC
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MarciaNWC,
User Rank: Strategist
7/17/2014 | 5:54:41 PM
cloud contracts
#7 and #8 seem particularly relevant for cloud service contracts. Having an agreement for what happens to the data when the contract is ended can be something organizations overlook. 
Susan Fogarty
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Susan Fogarty,
User Rank: Strategist
7/18/2014 | 2:05:03 PM
Re: Helpful!!
Lindsay, thanks for your comment. I agree this is really practical advice. Especially because for technical projects, often the people making the agreements aren't aware of all the legal details that should be covered. I know I've been in that position before and signed a contract I wasn't 100% sure of :P
Brian.Dean
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Brian.Dean,
User Rank: Ninja
7/19/2014 | 2:57:44 PM
Re: cloud contracts
Agreed, the SLA is where all the action takes place, this is why it is important to have all aspects covered. Create a blank SLA and go through points 1 to 8, once point 8 is complete, review the entire SLA again to find conflicting situations.

If the Cloud service provider is a large player that delivers services to SMB, then the SMB might not have the necessary scale to negotiate a change. In this case, the client can begin by reviewing the SLA and enable only those functions that are required. The plus point is that a client might find a function that they did not know existed. Often times, it is best to deal with a large provider, if things become complicated for the business to handle, then a contractor can be hired.  
MarciaNWC
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MarciaNWC,
User Rank: Strategist
7/21/2014 | 11:10:36 AM
Re: cloud contracts
Brian, you raise an important point about SMBs that may not have the resources for full contract negotiation. I also wonder how often organizations run into "click wrap" agreements that don't leave room for changes.
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