Virtela's cloud-based MDM Service gives enterprises centralized control of their global mobility strategy via a single self-service portal - VirtelaView(SM) - with follow-the-sun support by Virtela's Network and Security Operation Centers a single phone call away. Virtela's service leverages the company's Enterprise Services Cloud (ESC) platform to provide a unified solution with unprecedented reach to 190+ countries, independent of the mobile operator or platform (including Apple iOS, Blackberry, Android, Windows Mobile and Symbian), and multi-language support.
Delivered via Virtela's 50 Local Cloud Centers around the world, the new services can be turned up in minutes for much less than the cost of on-premises solutions. The Virtela service offers policy templates and initial set-up by specific user groups or roles, device configuration, and ongoing support, including proactive monitoring and notification.
Automated alerts are generated for both IT staff and the end user if, for example, rogue application access is attempted or roaming/data usage thresholds are exceeded.
In tandem with the service, Virtela is announcing the first Real-Time Notification Service Level Agreement (SLA) for managed mobility services, which guarantees customers will be alerted within 15 minutes of mobile activities that compromise established corporate policies.
According to Forrester Research, approximately half of all firms have already embraced a multiplatform mobile strategy, and more than half provide some support to personally-owned smartphones.(1) "We're approaching a tipping point in mobile device consumerization at which users will push hard for access to the corporate network and basic work applications along with some level of IT support for both." (2)
"As we continue to make new acquisitions and grow the company globally, the complexity and urgency associated with managing large volumes of diverse mobile devices is becoming a higher priority," said Dennis Hodges, CIO of global manufacturer Inteva Products. "Virtela's cloud-based mobility services offer solutions for companies who require best-in-class support without increasing internal IT resources. These mobility services protect us from increased liability associated with downloading inappropriate applications or content, and ensure our ability to meet local compliance requirements around the world while offering end users great experience and tools."
Rapid Simple-Click Deployment. Companies can quickly ramp their managed mobility strategies by leveraging Virtela-provided security policies, simple-click configuration and provisioning, plus comprehensive granular control via the VirtelaView self-service portal.