Whether it's an executive masterminding an enterprise-wide strategy while traveling between meetings or a mobile salesperson looking for insight into client retention, many workers need to keep track of revenue streams while on the go.
ServiceSource's Renew OnDemand cloud apps are designed to fit these needs. The CRM suite's Renew Analytics offering, for example, provides both on-site and mobile workers with a dashboard for viewing and analyzing customer data. With the ability to drill from a macro view of service subscription renewals down to specific variables, the app allows users to understand factors like why certain customers departed and how effectively certain tactics, such as up-sell campaigns, are working, among other things. It also offers both real-time sales data and role-based access that lets IT administrators provide the right information at the right time for a given job. The Renew Sales app allows sales campaign tools, such as email notifications or self-service renewal portals, to be automated. It also permits different strategies, such as cross-selling or win-back programs, to be tracked and offers forecasting tools.