Ethan Banks


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Where the Cloud Touches Down: Simplifying Data Center Infrastructure Management

Thursday, July 25, 2013
10:00 AM PT/1:00 PM ET

In most data centers, DCIM rests on a shaky foundation of manual record keeping and scattered documentation. OpManager replaces data center documentation with a single repository for data, QRCodes for asset tracking, accurate 3D mapping of asset locations, and a configuration management database (CMDB). In this webcast, sponsored by ManageEngine, you will see how a real-world datacenter mapping stored in racktables gets imported into OpManager, which then provides a 3D visualization of where assets actually are. You'll also see how the QR Code generator helps you make the link between real assets and the monitoring world, and how the layered CMDB provides a single point of view for all your configuration data.

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A Network Computing Webinar:
SDN First Steps

Thursday, August 8, 2013
11:00 AM PT / 2:00 PM ET

This webinar will help attendees understand the overall concept of SDN and its benefits, describe the different conceptual approaches to SDN, and examine the various technologies, both proprietary and open source, that are emerging. It will also help users decide whether SDN makes sense in their environment, and outline the first steps IT can take for testing SDN technologies.

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ThousandEyes Peers Into Cloud Performance

While outsourcing applications or infrastructure to the public cloud relieves IT of some operational burdens, IT still has to monitor that infrastructure. Companies often overlook the complexity of troubleshooting a cloud app integrated with local infrastructure. If there’s a performance problem, is it the cloud provider's fault? A congested link on the Internet path between the application and the consumer? A problem on the LAN?

How does one find the root cause without the provider and IT department pointing fingers at each other? This is the problem that ThousandEyes wants to address. ThousandEyes was founded in January 2010 to address the challenge of network performance management in the cloud era. I saw a presentation from ThousandEyes at Network Field Day 6, and have also played with a trial version of the service.

The startup sees the issue of cloud consumption as three separate problem domains for businesses: performance of the local network, performance across the path transiting the Internet and performance of the cloud application or service itself. The company combines metrics from these three domains into one interface that lets customers zoom in on the root problem.

ThousandEyes is itself a cloud service. It gathers performance data using two types of agents. Private agents are Linux packages or virtual machines that are installed by ThousandEyes customers into the customers' infrastructure. Public agents, which are maintained by ThousandEyes, are distributed globally in key locations. The company says it has partnerships pending with a number of cloud providers, but it did not disclose those partners at Network Field Day.

[Cloud services can also protect companies. Find out how in “Cloud-Based Security Helps Aspen Fend Off Malware.”]

The agent performs transactional measurements (such as execute a task much like an end user would) and sends all of its measurements to data collectors maintained by ThousandEyes. The data is organized into a hierarchy of elements that can be reviewed individually, but in the context of the overall transaction.

The service provides real-time monitoring and tracks historical failures. Customers can share failure reports with anyone they like, including their cloud providers. This is a useful feature because a customer can present a provider with hard data about a performance problem, which should (I hope) cut down on finger-pointing.

Next Page: Looking At ThousandEyes


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