8 Cloud-based IT Management Tools

Marcia Savage , June 18, 2013 With IT management becoming increasing more complex, administrators need all the help they can get. A growing number of IT tools are being delivered via Software as a Service (SaaS), which promises fast deployment and lets customers pay only for the services they use. Here are 8 SaaS IT management tools that automate IT services, help troubleshoot problems, and provide visibility into the status of network devices and applications.
  • E-mail
  • ShareShare

Service Desk

Vendor: ServiceNow

Cost: Pricing starts at $100 per process user per month.

The Service Desk cloud service is designed to provide end users with an interactive, social-media like interface to IT services. Users in need of something from IT can open a chat session or request help similar to the way they make online purchases.


Network Computing encourages readers to engage in spirited, healthy debate, including taking us to task. However, Network Computing moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. Network Computing further reserves the right to disable the profile of any commenter participating in said activities.

 
Disqus Tips To upload an avatar photo, first complete your Disqus profile. | Please read our commenting policy.
 

Featured Whitepapers


Featured Reports