8 Cloud-based IT Management Tools

, June 18, 2013 With IT management becoming increasing more complex, administrators need all the help they can get. A growing number of IT tools are being delivered via Software as a Service (SaaS), which promises fast deployment and lets customers pay only for the services they use. Here are 8 SaaS IT management tools that automate IT services, help troubleshoot problems, and provide visibility into the status of network devices and applications.
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Service Desk

Vendor: ServiceNow

Cost: Pricing starts at $100 per process user per month.

The Service Desk cloud service is designed to provide end users with an interactive, social-media like interface to IT services. Users in need of something from IT can open a chat session or request help similar to the way they make online purchases.


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