To a certain degree, this is an exercise in restraint for the university. The CIO understands that some customization will be required, but what better way to find out just how much than to live with the application in its out-of-the-box state for a few months? Yet given that it's non-IT staff who will likely feel the pain, one wonders whether this a recipe for building a popular IT organization. There's a lot to be said for happy customers.
So how should NWC serve the unique needs of these two vertical industries? We could modify our testing to look for features that seem important to each. But we'd likely fall short--let's face it, we aren't going to exercise the API on a server-imaging application to the point where we could tell you if you could completely replace the UI. We don't test for a feature we wouldn't generally recommend using. Instead, NWC now does a much more thorough job of assessing which verticals a vendor serves. You'll find some of this information in our features and much more in our Analytics reports. When our goal is to help you build your shortlist, testing is critical to NWC evaluations, but it's only one weapon in our arsenal.
Art Wittmann is editor in chief of Network Computing. Write to him at [email protected].
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