Gilmour continues: "Its fairly manual and involves people handling it; you have to take it offsite. If you have big facilities, tape works nicely, but its expensive. A small business running four to five offices with 100 gigabytes between them -- its too much to have cartridges shipped off site. Its a point-and-click recovery with disk.
Gilmour maintains that EVault replaces tape backup in more than 90 percent of its engagements, where customers typically have software from the likes of Veritas Software Corp. (Nasdaq: VRTS) or Computer Associates International Inc. (CA) (NYSE: CA) already installed, but welcome the chance to hand over the task to someone else. "We can get your whole system up and running in a couple of days," Gilmour boasts.
While EVault began by addressing a range of customers, it seems to have found the right market for its services with small to medium-sized businesses (SMBs). They lack IT staff to manage backups for them, and they find it too costly to do their own disk backups. Since they're open to enlisting a service to do backup chores for them, they don't care if the datas on tape or disk as long as its available when needed.
Gilmour says EVaults customer base swelled from 430 to 917 since it launched its Small Business Edition service last July. Revenues also more than doubled. Were targeted at providing the best backup services to small and medium business, Gilmour says. We have a whole division targeted at customers with less than 15 Gbytes of data. Most of our customers fall under the 100-Gig range."
Another reason EVault has found more success with smaller businesses is security. While trusting outside help to safeguard corporate data is a sticking point for many enterprises, SMBs are less reluctant to turn their information jewels over to outsiders.
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