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Disaster Recovery Takes Center Stage: Page 3 of 4

Immediately following the attacks, Sun Microsystems Inc. (Nasdaq: SUNW) loaded up 10 large trucks in California with servers, storage equipment and various components meant to shore up supplies in Boston and New Jersey warehouses.

Sun also set up two command centers - including one in Somerset, N.J. -- to assist with recovery efforts. Two days after the disaster, Sun also set up a toll-free hot line (800-USA-4796) and a special Web site (accessible from its homepage). Over 1,500 Sun employees have been dedicated to recovery assistance.

Sun also assisted a stock brokerage that was crippled by the blast by taking Unix workstations from Sun education and training centers in New York and Massachusetts and using them to replicate a trading floor for the brokerage.

"Sun delivered the equipment within twenty-four hours of the blast," says Kevin Coyne, director of Sun’s business office for enterprise services. The brokerage operation was up and running in two days.

Sun isn't alone in taking the initiative. Hitachi Ltd. (NYSE: HIT; Paris: PHA) has shipped products to backup sites for several securities firms, an airline, and the government. And spokespeople says Hitachi's prepared to ship as much product to as many customers as the situation requires. “We’re doing what anyone would do,” says U.S. general manager Jim Davidson.