In certain cases, products whose main function is archiving may run their e-discovery components in separate servers. In other cases, they may even have separate log-in systems and user interfaces. This in turn can drive up training and integration requirements for small and medium businesses.
Look beyond email
The initial focus with compliance systems has been on email archiving. Many companies have correctly recognized that these systems lacked sound procedures, so it was the most obvious place to start shoring up their e-discovery infrastructures.
But email isn't the only thing that interests lawyers. In 2006, James Hardie LV, an international supplier of fiber cement technology with operations in the United States, Australia, and New Zealand, found it needed more than email archiving. We needed to put a system in place to take care of the file system, noted Steve Killan, IT manager. Besides EMC Corp.s EmailXtender to archive its email messages, the company installed StoredIQs Intelligent eDiscovery solution in order to track file data.
Enterprise Strategy Group found that six out of every 10 discovery requests involves information in office productivity programs, such as Microsoft Office, and one out of two involves information stored in a database management system. And guess what? Most companies are not ready to share information in their DBMS, stated ESG's Babineau.
Don't be a pack rat
Many IT departments are concerned about whether or not they will be able to deliver desired documents to lawyers and avoid any legal issues. In response, some companies have started to save every item that they generate. Some companies have been trying to prepare for a worst-case scenario by saving everything, but that is not needed, explained Gartners Logan. In fact, that approach does nothing more than complicate a companys storage policy and drive up its storage costs.