Check out the outsourcing option
Many companies do not have time to do the legal discovery process in house. A number of outsourcing options from vendors such as Catalyst, IBM, and Iron Mountain are available. On offer are services for email archiving, digital records retention, and overall litigation response. [p>
Outsourcing offers a number of potential advantages for companies, noted Brian Babineau, a senior analyst at the Enterprise Strategy Group. Most companies tend to start an outsourcing discussion by looking at ways that outsourcing can save firms money. In addition, an outsourcer may be more familiar with e-discovery issues and might move faster, be more innovative, or be more flexible at delivering services than an in-house staff. Also, outsourcing is a way to free up existing staff so they can focus on the core business.
Be prepared to buy multiple tools
There is a Wild West feel now to the e-discovery market, noted Debra Logan, a research vice president at Gartner. Customers should be willing to adjust to a certain lack of integration among solutions and go with what seems best for a given situation.
We felt that there would have been a lot of integration and additional programming required by us if we deployed some of the different products we considered, noted Foxhollow Technologiess Arconi.
Sources indicate that it is probably rare that one vendor can present a total e-discovery solution, and it's unrealistic to expect that. This becomes clear when examining different products. Today's leading e-discovery vendors started out in different niches, which quickly shows up. A vendor may have started with a good archiving system or a forensic system and then tried to add other functions on top of that," stated Contourals Diamond.
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