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2003 Top Ten: Heavy Findings: Page 4 of 5

No. 4: Buyers of enterprise-class 802.11 wireless LAN products are looking beyond big-name vendors in their search for solutions.

HR’s latest market perception study, covering the white-hot enterprise-class wireless LAN market, shows that the mindshare battle among vendors is wide open in several critical WLAN segments, including WLAN switches. One reason for this fluidity is the absence of telecom powerhouse Cisco Systems Inc. (Nasdaq: CSCO) from some key segments. Cisco’s absence from the WLAN switch market is creating important opportunities for other incumbent vendors and WLAN specialists like Symbol Technologies Inc. (NYSE: SBL) and Trapeze Networks Inc.

No. 3: Ethernet will not account for the majority of sales into any part of carrier networks until 2007.

HR’s very first report, Multiservice Provisioning Platforms: Empowering the Metro Edge, yielded one of its most surprising findings and confirmed just how wide the gap between vendor positioning and market realities can be. Listen to telecom equipment suppliers, and you’ll come away convinced that Ethernet is at the top of each carrier’s purchase list. HR’s reality check shows that just isn’t the case.

No. 2: Carriers are finally starting to walk away from Frame Relay networks, but ever so slowly.