MELVILLE, N.Y. -- Verint Systems, Inc. a leading provider of analytic software-based solutions for workforce-enterprise optimization and security, today announced the availability of STAR-GATE DR, a solution designed to help service providers collect, retain and retrieve communications transaction records in compliance with the new European Union Data Retention Directive. Verint also announced that it received an order for the new solution from a European wireline service provider customer.
The European directive, issued last year, mandates the retention of communications data to support the investigation and prosecution of serious crimes across all EU member countries. The directive requires the retention of a wide variety of communications data including fixed and mobile telephony, email and voicemail, Internet usage, IP telephony and text messaging.
STAR-GATE DR, based on Verints STAR-GATE platform which is broadly implemented in sites worldwide, is a cost-effective solution that enables service providers to comply with emerging data retention regulations. STAR-GATE DR is designed to integrate with wireline, wireless and broadband networks, regardless of their architecture, configuration or storage infrastructure, collecting call data records (CDRs), subscriber information and network traffic data across high speed internet links of up to 10 Gbps without impacting network performance.
STAR-GATE DRs powerful yet flexible query and retrieval capabilities enable service providers to deliver this actionable intelligence to law enforcement agencies quickly and effectively, with minimal operator overhead. STAR-GATE DR provides comprehensive audit trails and additional security features to protect subscriber data and privacy.
The European data retention directive presents a significant challenge for service providers who must effectively capture, store and provide timely access to large volumes of call records and event transactions, said Dan Bodner, President and CEO of Verint Systems Inc. STAR-GATE DR leverages Verints experience in service provider compliance and law enforcement communications interception requirements to deliver an effective solution for the emerging data retention market.