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Microsoft Patch Causing Lockups, Crashes

Some IT administrators and partners said one of Microsoft's latest critical security patches, MS06-015, is causing IE lockups, Windows hangs and crashes after installation. Microsoft said MS06-015's new Verclsid.exe file

One Microsoft security patch released this week is causing Internet Explorer lockups, Windows hangs and system crashes for some IT administrators and partners.

MS06-015 is one of five patches Microsoft released Tuesday to correct, among other things, a "critical" Windows Explorer vulnerability that hackers could use to execute code remotely.

But that security patch contains a new file — named Verclsid.exe — that conflicts with Hewlett-Packard printers, scanners and cameras, one Microsoft security official acknowledged on Microsoft's online technical support site.

"We've determined that the majority of the issues people are having with MS06-015/KB908531 are due to a bad interaction between the security update and a software component included with various HP hardware devices, including but not limited to printers, scanners and cameras," wrote Steven Hui, a Microsoft spokesperson on TechNet who fielded questions Thursday from numerous irritated customers and IT administrators on its online technical help site.

A myriad of users flocked to Microsoft's online technical support site for help late this week regarding numerous problems including systems IE lockups that occurred after installing the MS06-015 patch. The issues did not clear up even after rebooting, some said. View Full Bio

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