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Profile of Amy DeCarlo

Principal Analyst, Security and Data Center Services
Blog Posts: 105

Amy brings 17 years of IT industry experience to her position as Principal Analyst, Security and Data Center Services. Amy assesses the managed IT services sector, with an emphasis on security and data center solutions delivered through the cloud including on demand application, unified communications and collaboration, and managed storage offerings.

Amy previously helped launch Current Analysis' public sector IT solutions coverage. She has written numerous analytical reports identifying competitive opportunities and threats to system integrators and vendors pursuing the U.S. government business to help clients increase their contract win rate. Prior to that, Amy covered vendor-driven professional services solutions.

Amy has also served as a writer and editor at well-known industry publications including tele.com, InformationWeek, InternetWeek, and Data Communications, as well as a technology industry analyst covering network and applications management at Enterprise Management Associates. Amy also was the editor of CMP's InternetWeek site, as well as regular contributor to newsletters written for ShoreTel's IP telephony and McAfee's security customers.

Articles by Amy DeCarlo

Bringing A Business Sensibility To IT
07/26/2006

It goes without saying that the entire reason a company invests in technology is to support its business goals. But too often there is a disconnect between corporate operations and the IT organization. This is unfortunate because it prevents businesses from getting the maximum value from their technology resources.

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Hiring Hackers: Would You Ever Trust Your Network Security To An Ex-Thief?
07/18/2006

As the saying goes, if you can't beat them join them. But in the case of ex-hackers who abandon their criminal lives to pursue careers in corporate security, these security wizards often have already beaten the system and are now choosing to exploit it further by profiting from the expertise they gained at the expense of the organizations they once menaced.

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IT Security: An Overconfidence Problem?
07/11/2006

Network security threats seem to be everywhere, but system administrators believe their companies aren't at greater risk than in the past. This potentially false sense of security was expressed by nearly 90 percent than 2,100 companies surveyed as part of InformationWeek 2006 Global Security Study. So where is the bravado coming from at a time when security researchers are warning us that risk has never been greater as c

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A Matter Of National Security
07/03/2006

Coming off the terrible embarrassment of the theft of a Veterans Administration computer containing the personal information of more than 26 million veterans and their family members, the federal government desperately needs to prove it is capable of protecting data. The government is making some efforts to prove it is regaining control but these steps may not be enough.

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IM: A Poor Fit For The Enterprise?
06/27/2006

In the get-it-done-yesterday world we live and work in, instant messaging may sound like the perfect enterprise communications tool. After all, speed rules these days. Yet in spite of an enterprise push by the biggest IM platform providers, a lot companies are resisting the urge to dive in head first into deploying instant messaging as a corporate application.

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Change Is The Hardest Thing
06/21/2006

It is human nature to resist change, or at the very least be overwhelmed by it. Yet the phrase adapt or die has never been more relevant than it is to the IT organization where change is the one constant with new devices, systems, and applications constantly appearing in the enterprise either organically or by acquisition. Unfortunately, as many businesses have discovered over time, keeping up with infrastructure changes is an ongoing battle of...

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Coming In Through The Backdoor
06/13/2006

Something about the mere mention of a Trojan virus is chill inducing. Of course, the idea of malicious code surreptitiously stealing onto the network and wreaking havoc with precious data should cause alarm. And unfortunately it looks like rather than easing, the threat from Backdoor Trojans is actually becoming an increasingly virulent one in Windows environments.

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Sign Of The Times
06/06/2006

Admit it; today's 6-6-06 date got you thinking that it might not be a bad day to avoid black cats, sidewalk cracks, and ladders. If you aren't superstitious, talk of the opening of the remade horror film "The Omen" and media musings on whether the triple sixes will bring another bad day on Wall Street may make you a little more cautious than normal. And heck, a little extra caution can't be a bad thing at a time when we are so incredibly...

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Painful Privacy Lessons
05/30/2006

Since the theft of a disk containing names, social security numbers, and birth dates for more than 26 million veterans from the home of a Veterans Affairs data analyst was made public last week, the outcry over the agency's failure to guard the privacy of what are effectively its most valued customers has continued non-stop. VA Inspector General George Opfer confessed at a Senate hearing last week that supervisors of the VA d

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Identity Crisis (Again)
05/23/2006

Here we go again. Yesterday the Veterans Administration (VA) disclosed that vital identifying information for more than 26 million former military personnel and some of their spouses including social security numbers was stolen when a VA data analyst's laptop was taken from his suburban D.C. home during a burglary. VA officials say there is no evidence now that the thieves know what they have in their possession or that any

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More Tough Days For CA
05/16/2006

In less than a week, Systems management vendor CA has lost not one but two of its C-level executives, leaving investors to speculate on what the coming financials will show and customers to wonder what impact, if any, this will have on them. The planned departures of CA's CTO Mark Barrenechea and its CFO Robert Davis come just weeks after Sanjay Kumar, the company's former CEO, pled guilty to charges related to an elaborate accounting scheme...

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The Criminal Element
05/09/2006

In his keynote speech at Symantec's Vision conference in San Francisco earlier this week, Symantec CEO John Thompson said the security challenge businesses face today is that hackers are effectively professional criminals with the very focused goal of making a profit at the expense of the companies they are attacking. As such, these hackers bring sophisticated skill sets and often a wealth of experience that puts some businesses at a...

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Welcome To The Virtual World
05/02/2006

Virtualization is unquestionably hot. With a host of vendors rolling out hardware and software solutions boasting a long list of benefits and lots of talk about optimizing IT resources what is not to like? Well, as tremendous as the technology can be, managing it requires some very special considerations.

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CA's Bad Week
04/26/2006

In recent months, CA has made great efforts to put the company's very troubled past behind it and move forward with a new chief executive and a new vision. The company went so far as to abandon its old Computer Associates moniker in hopes, I am guessing, of also shedding its tarnished image with the name. CA's moves were welcomed by its customers, industry observers, and by partners - who often described having a strained relationship with the...

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Brand Identity
04/17/2006

A few years ago, in another life, I was presenting some research related to brand identity and the delivery of IT services to a tech-savvy group in Paris. I asked the attendees what they thought of when they heard the IBM brand name. Though the attendees gave a number of answers, the common consensus was that IBM represented quality, stability, and market superiority. In essence, IBM was a company these consumers of IT solutions trusted....

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The More Things Change...
04/11/2006

the more they stay the same. Sure, it is an old adage but it also true. Consider recent talk of increased consolidation in the IT services industry. Companies like EDS are making moves to buy other firms, but this is hardly anything new. Just weeks ago, news surfaced of merger talks between Lucent and Alcatel - two tech vendors wi

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Confidence Problems
04/03/2006

To succeed for the long-term in any industry, a business has to earn its customers trust. Winning customer confidence is especially important in an industry like technology where any investment is essentially an invesment in the future. Companies buy hardware expecting to use it for years on end; sign long-term software licensing deals assured that the software maker will be around to support it; and look for technology suppliers who can...

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More Madness In March
03/27/2006

Say it one time out loud, and it still doesn't seem real. "George Mason is going to the final four." Say it a few times, and, it still sounds surreal but it is true. March madness continues with one of the more surprising NCAA Basketball Tournaments in memory. Naturally, the country is riveted, and, though I have no figures to back this up, I am guessing productivity is plummeting. Most companies were antipating some issues with workers...

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March Madness Takes Hold
03/20/2006

The NCAA Basketball Tournament didn't disappoint this weekend, unless of course, you happen to be a North Carolina or Ohio State fan. But as we cruise into the second week of what is inarguably America's favorite March past time, I am wondering how businesses are managing through this productivity drain. And then, of course, there is this question of how businesses are dealing with the drain on bandwidth coming as employees sign up for free...

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Microsoft Plays Hardball With Vista Licensing
03/09/2006

In an effort to build a more predictable revenue stream from its Software Assurance annuity program, Microsoft is only making the enterprise version of its upcoming Vista release available to those who sign on to that program or have a Microsoft Enterprise Agreement in place. While Microsoft's reasons for playing hardball are certainly understandable, the maneuver feels harsh.

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AT&T: Deja Vu, All Over Again
03/06/2006

To say that reports yesterday that AT&T is close to completing a deal to acquire BellSouth brought back memories of a not-so-long ago merger would be an understatement. In a surreal variation on Groundhog Day, the Sunday AT&T disclosure took me back to a day a little over a year ago when SBC declared its intent to snap up its former parent corporation AT&T. So a 12 month-span that also saw Verizon buy

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CA Takes An Indirect Route To Sales Success
02/28/2006

Part of enterprise management vendor CA's revamped corporate strategy is to work more closely with channel partners to sell solutions and support customers. The company has never been known for having particularly warm relations with resellers but there have been recent indications of a thaw in that area. And now the real test begins with CA's announced plan to reduce the number of named accounts it handles directly, and rely

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Rightsizing IT Management
02/27/2006

Small and medium businesses are no longer being left out in the cold my IT management vendors focused solely on the biggeste enterprises. IBM Tivoli is the latest vendor to get smart about delivering IT management solutions designed specifically to meet the cost and complexity requirements of small and medium sized businesses. With its Tivoli Express Portfolio, Big Blue is delivering a suite of products that provide levels

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Offshoring: Cheaper Doesn't Mean Better
02/21/2006

Technology has done much to diminish the barriers geography imposes on business. Wireless is proving to be a productivity-boosting tool for workers in sales and other highly mobile areas. Mature, secure wide area networking technologies give companies a mechanism to improve the effectiveness of employees in branch offices by connecting them to the same corporate resources staff members have in headquarters. Both hardware and software also...

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Katrina's Communication Gaps
02/16/2006

Much has been said already about the devastating impact the communications breakdown had on the Gulf Coast during and in the weeks following Hurricane Katrina. Finger pointing from local to federal to state officials and then back again dominated news coverage and, no doubt, frustrated area residents as it seemed like the powers that be were not making the effort to help the stricken. Of course, there were also substantial technical...

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