Profile of Michael BiddickCEO, Fusion PPT
Blog Posts: 59
As CEO of Fusion PPT, Michael Biddick is responsible for overall quality and innovation. Over the past 15 years, Michael has worked with hundreds of government and international commercial organizations, leveraging his unique blend of deep technology experience coupled with business and information management acumen to help clients reduce costs, increase transparency and speed efficient decision making while maintaining quality. Prior to joining Fusion PPT, Michael spent 10 years with a boutique-consulting firm and Booz Allen Hamilton, developing enterprise management solutions. He previously served on the academic staff of the University of Wisconsin Law School as the Director of Information Technology. Michael earned a Master's of Science from Johns Hopkins University and a dual Bachelor's degree in Political Science and History from the University of Wisconsin-Madison. Michael is also a contributing editor at InformationWeek Magazine and Network Computing Magazine and has published over 50 recent articles on Cloud Computing, Federal CIO Strategy, PMOs and Application Performance Optimization. He holds multiple vendor technical certifications and is a certified ITIL v3 Expert.
Articles by Michael Biddick
posted in July 2010
This week I was working with a client, we will call him Jim, who was telling me about their mission critical business application. It's primarily a billing system, but also has service catalog and fairly detailed security and reporting modules built into the system. As a web-based application, the backend database is distributed and the application services just under 2,000 users. The CIO is seeking to establish key performance indicators around the application including performance metrics and
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Determining if your organization needs APM requires careful assessment of how application performance is affecting the bottom line. If application performance does not have a direct impact on the business, you may not need APM. The added management effort, deployment costs and maintenance fees may just add more overhead to an already strained IT budget. Using existing component level monitoring and management tools may be sufficient for your needs.
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