Content posted in June 2008
The Real Truth About Green IT
Commentary  |  6/27/2008  | 
Greenpeace slams technology vendors
UC Security
Commentary  |  6/27/2008  | 
It's become conventional wisdom in the VoIP/IP telephony/UC security space that the major vulnerability for voice-over-IP traffic today remains the simple fact that it runs on IP infrastructures that may be the targets of attacks that have been plaguing data networks for years. In other words, all those exotic types of attacks with names like SPIT (spam over IP telephony); VOMIT (voice over misconfigured IP telephony); or eavesdropping via packet capture -- these have not yet materialized to any
Searching for a New Storage Dynasty
Commentary  |  6/26/2008  | 
Could DataDirect Networks be the one?
Cloud Storage Takes Shape
Commentary  |  6/25/2008  | 
Enterprises will have to aim carefully within the storage cloud
Setting Your Sights on SSDs
Commentary  |  6/24/2008  | 
Are SSDs more than just a Flash in the pan?
Gigabit Ethernet Switching for $40 a Port
Commentary  |  6/24/2008  | 
The move to commoditization occurs incessantly in high tech. Consequently, small and medium businesses now find themselves able to purchase managed Gigabit Ethernet links for the price of a good meal.
Another Look at the Top 500
Commentary  |  6/23/2008  | 
What is really going on in supercomputing?
UC Vendors As Services Companies
Commentary  |  6/23/2008  | 
I mentioned in last Friday's post that Unified Communications is expected to require much more systems integration work than traditional telecom implementations. That's directly related to the fact that communications is becoming more of a software business and less of a hardware business. It also means that many of the "hardware" vendors of the past are trying to imitate IBM's successes of the last deca
Peace Out
Commentary  |  6/21/2008  | 
A look back at five years on the storage beat
Social Media Hits Critical Mass: How Will Your Latest Hires Communicate?
Commentary  |  6/20/2008  | 
A recent study indicates that more than half of all adults rely on some form of social media to communicate not just with friends and family, but also with their colleagues. And in the 18 to 34 year old adult category (the adult term is used very loosely here) those numbers climb way higher. All this means one thing: Those new employees you are planning in hiring will be communicating in all sorts of different ways.
The True UC Market Is Tiny...Today
Commentary  |  6/20/2008  | 
I've been watching the Unified Communications market since it began two years ago, and one of the things that everybody's been trying to figure out is how to quantify the market and characterize how fast it's moving and where it might be headed. This week, Blair Pleasant of COMMfusion and delivered a great contribution to this emerging body of knowledge. The executive summary and TOC are
Mystery And Margin
Commentary  |  6/19/2008  | 
Over at No Jitter, consultant Gary Audin has posted a blog based on a new report that looks at IT services costs. The report, from the OnForce analyst firm, finds that VoIP is by far the most expensive IT component to service; the average VoIP work order is more than half again as expensive as the next-highest category, wiring and cabling, which of course also can be a
Pushing the Petaflop Envelope
Commentary  |  6/19/2008  | 
Will Roadrunner get caught?
The Top Storage Trends at Midyear
Commentary  |  6/19/2008  | 
With 2008 half over, we look at the hottest storage trends
Skype 4.0 Hits Beta
Commentary  |  6/18/2008  | 
Reuters, TechCrunch
Symantec Vision in Pictures
Commentary  |  6/17/2008  | 
Symantec's weird week in Sin City
Will Enterprises Buy Hosted UC?
Commentary  |  6/17/2008  | 
This week the carriers are having their big show in Las Vegas, NXTComm, so we're seeing announcements like this one from Nortel, of a joint solution with Microsoft for carrier-hosted Unified Communications. The focus of that particular release is SMBs, which have generally been the target market for hosted services. There's an ongoing debate about whether larg
Time to Get Ready for 100G bps Ethernet?
Commentary  |  6/16/2008  | 
Faster speeds are an ongoing desire among small and medium businesses. While many companies are now settling in with 10G bps backbone Ethernet links, the movement to 100G bps Ethernet has begun to take shape.
You've Already Got Communications-Enabled Business Processes
Commentary  |  6/16/2008  | 
Communications-Enabled Business Processes, or CEBP, is one of the hot buzzwords in enterprise communications. Many people see CEBP as the Holy Grail of communications technology, something that may be attained years from now. But, in fact, you have CEBP in your enterprise now. It's called PBX features.
Who Makes The UC Buying Decision?
Commentary  |  6/13/2008  | 
Forrester Research has a new report out that offers some insights into the communications technologies that enterprises are adopting -- and are still holding off on. There's also a provocative data point on how involved business unit executives are in Unified Communications purchases.
The Vendor Pitch Revisited
Commentary  |  6/12/2008  | 
What's gone wrong, and how it might be fixed
Customer Service Reps: The Next American Idol?
Commentary  |  6/12/2008  | 
Here's a thought: What if contact centers become the breeding ground for a new generation of Internet-created media stars? That provocative idea comes from our friends at Wainhouse Research, Andrew Davis and Brent Kelly.
The Lighter Side of Symantec
Commentary  |  6/10/2008  | 
Vendor plays it for laughs at Symantec Vision
D'Ambrosio Steps Down From Avaya, Citing Medical Reasons
Commentary  |  6/10/2008  | 
Avaya announced today that its president and CEO, Lou D'Ambrosio, is stepping down due to "medical reasons" (about which no further details were given), and that he'll be replaced on an interim basis by Charlie Giancarlo, who left Cisco late last year to join the private equity firm, Silver Lake Partners, that acquired Avaya almost exactly one year ago. The Avaya announcement is here and
War of the Online Services
Commentary  |  6/10/2008  | 
Nirvanix, Amazon S3 say speed rules. But whose?
Belden Steals Trapeze For A Song
Commentary  |  6/10/2008  | 
Belden picks up Trapeze for a cool $133M, even though Nortel would have appeared to have been the better suitor.
Telepresence: Hype or Revolution?
Commentary  |  6/9/2008  | 
One of the hottest topics in Unified Communications is video, and specifically the high-definition, high-end experience known as telepresence. HP and Polycom make telepresence systems, but the concept really took off in the market when Cisco announced its version of the technology almost 2 years ago.
iSCSI Continues Growth Spurt
Commentary  |  6/7/2008  | 
iSCSI continues to ramp fast, and Dell is the leading contender
Has Your Storage Provider Lost Your Backup Tapes Yet?
Commentary  |  6/6/2008  | 
Is there anything more infuriating than your off-site storage provider losing your backup tapes? Isn't that their primary function?!?
Google's Space Mission
Commentary  |  6/6/2008  | 
Is Google's NASA deal just the tip of the iceberg?
Contact Centers As The UC Killer App
Commentary  |  6/6/2008  | 
If you're looking for early-adopter scenarios of Unified Communications, your best bet is probably to watch what happens in enterprise contact centers (or call centers, as they used to be known). Contact centers are frequently at the cutting edge of communications technologies, as occurred with computer-telephony integration (CTI)--a comparison that understandly makes UC advocates a little nervous.
The Need For Interoperability
Commentary  |  6/5/2008  | 
One of the major discussions in UC has to do with the need for interoperability. The legacy voice world is highly proprietary, built around PBXs that speak vendor-specific protocols understood only by that vendor's telephones. A lot of people like to compare the PBX to the mainframe computer, and suggest that, just as in computing, the end station will become untethered, hardware will become commoditized, and everything will reside in software. That may, in fact, turn out to be the end state, bu
The New Archiving: Big & Active
Commentary  |  6/5/2008  | 
The need for ready access to large data repositories has set a trend
Organizational Challenges For UC
Commentary  |  6/4/2008  | 
The convergence of voice and data onto a single network has required some significant changes to the IT organization. But those changes may pale beside the effort that will be required to get the enterprise IT shop ready to implement and support Unified Communications.
Sun Sticks to Virtualization Roadmap
Commentary  |  6/4/2008  | 
Despite accusations of 'schizophrenic marketing,' Sun is determined to follow its own virtual star
Does UC Improve Productivity?
Commentary  |  6/3/2008  | 
The whole reason for Unified Communications, it's believed, is that UC makes your workers and your business processes more efficient and productive. But productivity benefits are almost always tough to quantify and measure reliably, and that's certainly the case with UC.
Weiss to Serve Time
Commentary  |  6/3/2008  | 
Former shareholder Robin Hood is ordered to jail and fined
What Is Unified Communications?
Commentary  |  6/2/2008  | 
Since this is a new blog, I'll start with a very quick introduction: I'm the co-chairman of VoiceCon, the leading conference on enterprise real-time communications/UC. I'm also editor of a TechWeb site called No Jitter, which runs blog postings and in-depth features on IP telephony, UC, and converged networking. I used to be the editor of Business Communications Review, which many of you may remember, and whic

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