Mitel Expands The Reach Of Its Unified Communications Solution Into iSpace
Mitel is one of those old dogs in the telephony world that has never had a problem learning new tricks. The corporate communications world once ran on barge-sized PBX systems, but now IP-based unified communications systems are the impressive norm. And though Mitel came from the old world, it continues to keep its offerings fresh with the latest version of Mitel Unified Communicator Advanced.
Salesforce.com Acquires Assistly
Salesforce.com, the enterprise cloud computing company, today announced it has acquired Assistly, an instant customer-service help desk built for the cloud.
Understanding UC In The Cloud
Unified communications isn't like other cloud apps. We outline crucial differences to help you make the best choice.
Quantivo Launches Cloud-Delivered Data Analytics Service
A data analytics firm whose corporate lineage is traced back to BigFix, an IBM acquisition, has emerged as Quantivo, which is offering data analytics as a cloud-based service. Quantivo, whose CEO, Dave Robbins, grew BigFix from a start-up to a $400 million business, is targeting customers that may not be the biggest companies around but still have "big data" issues to handle.
Salesforce Pushes The "Social Enterprise" At Dreamforce Conference
Software-as-a-service vendor Salesforce.com is introducing a number of new services to enable companies to use social networks to understand their customers and their employees, as well as to improve their businesses. The "social enterprise" was a big theme pushed at this week’s Dreamforce 2011 conference in San Francisco. While the company is developing new services to use social networking tools in order for companies to be competitive, a survey of attendees shows that some still have re