As you can see in my No Jitter post on the topic, my friend Allan Sulkin, the ultimate voice communications expert, considers Cisco's announcement of a software-as-a-service play for UC/collaboration a "game changer." Maybe it changes the game; it definitely alters the debate.
DiVitas Networks has been one of the leaders in enterprise fixed-mobile convergence (FMC), going back to the time when FMC mostly meant the ability to transition from a cellular network to voice over Wi-Fi without dropping the call. Now, DiVitas's CEO calls that capability "table stakes."
Wainhouse Research is out with a new survey of enterprise attitudes and practices in adopting unified communications. One of the key findings is that, more so than last year, the decision is being made by IT, rather than at the CXO level.
2014 State of Unified CommunicationsIf you thought consumerization killed UC, think again: 70% of our 488 respondents have or plan to put systems in place. Of those, 34% will roll UC out to 76% or more of their user base. And there’s some good news for UCaaS providers.
6 UC Trends to WatchInformationWeek’s 2014 Unified Communications Survey shows a revitalized market; 77% of 488 respondents have deployed UC or plan to within 24 months. Among those deploying or with plans, internal IT owns this tech: 40% will keep UC completely on premises vs. 3% going all cloud. For hybrid setups, 24% are primarily on premises vs. 17% mostly cloud.