New Media in the Enterprise
Blogs, wikis, podcasts and other new communications mechanisms improve interaction among employees, customers and business partners, but the transparency can put your business resources--not to mention your reputation--at risk.
A Bad Call for IP Telephony
While conventional telecom providers will soon be able to cut costs, many VoIP service providers will be forced to increase them.
E911 for VoIP
Advancements in E911 for VoIP provide the same level of accurate location information to emergency responders we've come to expect from wired phones.
Interview: Chris Lyman of Fonality
Lyman discusses open-source PBX Asterisk's impact on the enterprise PBX market and about the challenges Fonality faced turning a relatively unproven, open-source application into a product capable of competing in
Of all the policy development acronyms out there, the three you really need to know are ISO, ITIL/ITSM and COBIT. We provide an overview of this powerful trio.
Rollout: SmoothWall's Corporate Guardian 5
Corporate Guardian blocks employees from surfing the Internet for personal use, but lets administrators loosen the reins during breaks, lunch and after business hours.
Policy Workbook: E-Discovery
Many courts now require requested information to be supplied in digital format. Prepare for the inevitable by developing an e-discovery policy and assigning an IT person as your group's legal/compliance
10 Steps to Mobilization
A mobility project can transform your enterprise--if you avoid the complexity and cost pitfalls. We offer a road map to a successful mobile application deployment.
Is There Money to Be Made in Wikis?
No longer strictly off-the-cuff Web sites, wikis are being used in thousands of corporations. Now one start-up hopes to turn them into lucrative collaborative tools.
Rollout: ShoreTel's E911 and Salesforce.com
A reasonable start for an up-and-comer, but a lack of Web services and smaller size put ShoreTel's telephony apps in a slightly different league than veterans such as Avaya
Compliance Policy Development
The best way to stay out of the regulatory hot seat and keep the compliance police at bay is to develop a comprehensive set of well-written policies. We examine your
Policy Workbook: Unified Message Archiving
Letting users decide what to keep and what to delete isn't a policy, it's an invitation to anarchy. A messaging-retention policy covering not only e-mail but IM, voice and video
Analysis: Unified Communications
Vendors are aggressively pushing consolidated voice, IM, videoconferencing and e-mail, which can accelerate business communications and enhance productivity. But putting all your communications apps in one basket means a single
Rollout: Mimosa's NearPoint 2.1
Companies in highly regulated industries will welcome NearPoint 2.0's self-service compliance storage and eDiscovery options.
VoIP Wars Heat Up at VON
A bevy of vendors this week exhibiting at the Fall VON 2006 conference in Boston are rolling out new products as they clamber for a piece of the growing VoIP
New Appliance Blocks Spam At Edge
CipherTrust this week plans to roll out IronMail Edge 2.0, a beefed-up version of its gateway security appliance that protects the network by dropping e-mails with viruses and preventing bandwidth
Customized Systems Management Suites
So you're not a Fortune 1,000. That doesn't mean your small enterprise doesn't deserve its own custom-tailored systems management strategy. Here's how to design a strategy to match your needs
Roadmap: Cisco's AON
Cisco's Application-Oriented Network does exist, even if sightings have been rare. We examine the mystery of AON and its evolution as well as explain how Cisco hopes to revolutionize the
Searching for Trouble
The exposure of anonymous search requests seems innocuous, but personally identifiable information is permeating the search logs.
Wi-Fi Real-Time Location Services
RTLS systems based on Wi-Fi can track both people and equipment using 802.11-based clients equipped with location software and smart Wi-Fi asset tags.
NAC/NAP: A House of Cards?
Is the new Cisco NAC/Microsoft NAP Interoperability Architecture partnership a harbinger of things to come? Is this the situation that NAC vendors have feared (or welcomed, depending on your point of view)? It certainly is an ambitious partnership and if...