Expert Analysis
Content tagged with Unified Communications posted in August 2010
Google's Enterprise Communications Play
Commentary  |  8/27/2010  | 
Enterprise IT professionals have reputations as curmudgeons who can cite 32 reasons why deploying a particular codec won't work on a particular link, or why choosing that particular application isn't the smartest thing to do (aka a really dumb thing to do). But have we missed the mark by being skeptical of Google's communication revolution? Surely you've had to field questions like "Why can't we just use Google Docs?" or "Can't I just run GTalk inside the firewall?" But there's good reason for t
Xenos Enterprise Server 2.0 Transforms Enterprise Information Into Intelligent Content
News  |  8/26/2010  | 
Actuate Corporation, the people behind BIRT and the leader in open source Business Intelligence, today announced the availability of Xenos Enterprise Server Version 2.0. Over 30 years of experience in transforming High Volume Transactional Output (HVTO) and enterprise information into intelligent content has resulted in the latest release, which updates and enhances functionality for online presentment and improves performance and scalability to optimize Enterprise Content Management (ECM) inves
FaceTime's Socialite SaaS Controls Social Media
News  |  8/18/2010  | 
User organizations are increasingly interested in controlling employee access to social networking sites such as Facebook, Twitter, and LinkedIn, not only to prevent employees wasting time on such sites but also to prevent them from posting sensitive information there. FaceTime Communications Inc. has introduced a SaaS version of its Socialite software that gives IT administrators access and content-control features for these social media sites.
Considering Skype For The Enterprise
Commentary  |  8/17/2010  | 
I recently wrote about how Skype is going to be using the revenue generated from the IPO to attack the business market. The company does a good job highlighting its penetration into fringe business cases--mobility and international calling--and emerging business cases, such as video calling, but perceptions of Skype as prone to security and other problems have been a barrier to enterprise-grade use. Should you consider Skype for enterprise-wide deployment? Let's discuss.
Cloud Communications Services Put PBX To Pasture
News  |  8/16/2010  | 
Arguing that business communications is about more than just voice, providers of cloud-based communications services say the traditional office-based PBX phone system is a thing of the past. Cloud communications services deliver integrated voice, video, text, chat and other forms of communications to customers without those customers having to make a capital investment in purchasing equipment to do that themselves. It offers the same advantages of cloud computing in general, which also include p
IPO Fueling Skype's Business Play
Commentary  |  8/11/2010  | 
Reading about Skype's IPO filing on Gigaom reminded me of a conversation that I and Michael Osterman had with David Gurlé, the general manager for Skype for Business in June. Gurlé was in France at the time when we caught up with him, and we spoke about the Skype's future in the business market. He was bullish, as you'd expect, about their prospects to penetrate business, and went through detailed plans on how Skype for Business would succeed in business communications.
Microsoft, Polycom Team On Unified Communications
News  |  8/10/2010  | 
Polycom continued to make strategic agreements for its videoconferencing solutions Monday as it announced a partnership with Microsoft to supply standards-based unified communications (UC) solutions covering a wide range of customers, big and small. Partnership will integrate voice, instant messaging, and videoconferencing for large enterprise, government, and SMB customers.
Study Finds That E-Discovery Using Enterprise-Wide Search Improves Results And Reduces Costs
News  |  8/10/2010  | 
ZL Technologies, the leader in archiving and e-discovery software for the large enterprise, has published a scientific paper in the Proceedings of the 18th NIST/Text Retrieval Conference (TREC), which details a significant gap in efficiency between traditional custodian-search and enterprise-wide search in e-discovery settings. The results demonstrate that organizations relying solely upon custodian-search are basing important legal decisions on incomplete information, which can lead to potentia
Charting The Benefits Of Unified Communications
News  |  8/5/2010  | 
We break down the ROI for IP voice, video, and other real-time apps.
Symantec Report Chronicles Sloppy Data Retention Practices
News  |  8/3/2010  | 
A study by Symantec shows that while most businesses believe in the value of a data retention plan, fewer than half follow one, resulting in increased expense and reduced efficiency as they basically follow a "save everything" policy in practice. The Symantec Information Management Health Check, the result of a global survey of 1,680 businesses in 26 countries, shows that while 87 percent of respondents believe in the value of a formal information retention plan, only 46 percent actually have on


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