Expert Analysis
Content tagged with Unified Communications posted in March 2010
FaceTime Controls Enterprise And Public UC Apps For Compliance
News  |  3/30/2010  | 
FaceTime's latest--and rebranded--version of its unified communications management and audit product, Vantage 10.1, includes new control features for Microsoft Office Communications Server (OCS) and IBM Lotus Sametime, as well as support for Skype and Microsoft LiveMeeting. Vantage, formerly IMAuditor, lets enterprises manage, monitor, capture, audit and archive enterprise-grade UC tools such as OCS and Sametime, and consumer apps such as AIM, Google Talk, Windows Live and, now, Skype, from a ce
The Next-Generation LAN
News  |  3/25/2010  | 
Tomorrow's local-area network will be the plumbing for everything business leaders want to do, from adding HC video to using FCoE to slash storage costs. So how we ensure our LANs are robust enough to handle the pressure?
The Next-Generation LAN
News  |  3/25/2010  | 
Tomorrow's local-area network will be the plumbing for everything business leaders want to do, from adding HC video to using FCoE to slash storage costs. So how we ensure our LANs are robust enough to handle the pressure?
Microsoft Connects People in New Ways With Communications Server '14'
News  |  3/25/2010  | 
Gurdeep Singh Pall, corporate vice president of Microsoft's Office Communications Group, reveals new features during the first public demonstration of the software and discloses the availability date for Communications Server '14.'
Shortest Path Bridging Will Rock Your World
Commentary  |  3/25/2010  | 
Whether you're planning to deploy FCoE in the data center or voice and video on your LAN, chances are you will have to redesign your network to be more efficient and robust than it is today. The way we design LANs today means we often over-provision because we build choke points through which all traffic has to pass even when the traffic is going to a neighbor. The distribution and core layers have to be over built just to overcome the choke points. It's wasteful and only addresses a symptom of
Voicecon: Going Forward, Vision Matters
Commentary  |  3/24/2010  | 
I spent the better part of Voicecon talking to vendor executives about their companies' UC visions. In many cases, these were centered around some vague notion of making communication easier by bonding voice, video and chat into a unified whole. Frankly, they are all skinning the same cat, which is fine, but I don't see video-conferencing being able to sustain excitement for too long. Sure, it's all shiny and new when you first see it, but on a daily basis it becomes just another medium. Vision
VoiceCon: Is Desktop Video In Your Future? Vendors Say Yes
News  |  3/24/2010  | 
Tandberg rolled out a new desktop video system, the EX90, that might very well indicate the shape of your desktop monitor in the years to come—a streaming video system and desktop monitor rolled into one, saving space on your desk. Tandberg isn't the only game in town; desktop HD streaming video from Polycom and Cisco were also demonstrated at the show. The demos look good, but the price is far too high for general deployment. Expect to see these hardware systems only in conference rooms o
Voicecon: Partnerships VS Open Standards
News  |  3/23/2010  | 
Microsoft is certainly gaining a number of important partnerships around their Office Communication Server with integration and partnership announcements from Audiocodes, Aastra, HP, Polycom and Verizon. Taken individually, none of these announcements is earth-shattering, but taken together it shows there is momentum growing behind OCS and also highlights the growing tension between open standards and practical interoperability.
VoiceCon 2010: Vendors Clash Over Lack Of Standards. No One Wins
Commentary  |  3/22/2010  | 
The most salient message that came out of Next Generation Communications Architectures at VoiceCon 2010 came from Jack Jachner, VP of Cloud Communications for Alcatel-Lucent, who said, "you should choose your communications system from a communications company." Jachner wants that communications company to be Alcatel-Lucent, but that sentiment can be applied to nearly every other vendor represented on the panel, because there is little interoperability between communications systems.
HP, Polycom To Collaborate On Videoconferencing
News  |  3/22/2010  | 
The agreement to use Polycom technology in HP's unified communications and collaboration portfolio will intensify the already heated competition between HP and Cisco.
Verizon Teams With Cisco, Microsoft For SIP Trunking And Immersive Video
News  |  3/22/2010  | 
Unified communications is more than just merging voice, video, chat and white-boarding into a platform. A Unified Communications (UC) system has to integrate with legacy telecommunications systems and provide real-time media support to clients that could include plain old telephone service (POTS), broad band, or high speed WAN links. High-definition video, the holy grail of video-conferencing, used to require room-sized systems with high-speed, dedicated WAN links, but new products from Cisco, P
Cisco Makes Good On Promises: MediaNet, EnergyWise, TrustSec And New Products
News  |  3/17/2010  | 
Cisco has big plans for IT, and when the company launches initiatives like EnergyWise or TrustSec, the industry listens. But at some point, Cisco has to start delivering on those promises. Cisco has started the next phase of their Borderless Networks initiative, the purpose of which is to make computing seamless regardless of location or platform, with new product and feature announcements for Medianet, Energywise and Trustsec. Supporting the initiative enhancements are new switches and Integrat
Migration Migraines
Commentary  |  3/16/2010  | 
One of the problems with ever-increasing storage volumes is moving that volume of data to a new storage system. When that nice, new storage system is added to a row in your data center, after you turn it on, make sure everything lights up and finish connecting servers that at some point are going to have to migrate data from the old storage platform to the new one. New storage systems bring new technologies like thin provisioning and automated tiering. How do you make sure your migration does no
Avaya Targets SMEs With Newest IP Telephony Offering
News  |  3/11/2010  | 
Avaya has launched a new version of IP Office, the company's telephony product that targets small and medium enterprises. The 6.0 version adds new unified communications capabilities, including instant messaging and presence. It also supports video-conferencing. Avaya also says it has made design changes that reduce the price of the product by up to 30 percent, which they hope will attract small businesses.
Review: Vidyo Video-Conferencing
News  |  3/10/2010  | 
Vidyo provides a family of video-conferencing products that are designed to use the Internet rather than a private WAN to connect videoconferencing systems. Vidyo's product line includes a room system, VidyoRoom, as well as a PC client, gateway-to-SIP and H.323 devices, as well as a friendly administrative system. Vidyo uses off-the-shelf cameras and microphones that you can purchase anywhere. We tested VidyoRoom and several PC clients at Hippensteel Labs.
Tone Software's New Knowledge-Base Puts Actions At Your Fingertips
News  |  3/10/2010  | 
Tone Software, who makes ReliaTel data and voice-management products for managed service providers, has recently added an in-depth knowledge-base that allows administrators to have all the knowledge and tools to troubleshoot and repair problems in a single, integrated set of portlets. Combining knowledge-base documents and troubleshooting tools with traditional management platforms is a growing trend among management software vendors that should be welcomed by IT.
Free Software Integrates Outlook And Google Docs
News  |  3/9/2010  | 
Mainsoft has announced a free Outlook plug-in called Harmony that links a user's Outlook UI with his or her Google Docs account. The plug-in creates a window sidebar in the Outlook user interface that shows documents stored in the Google service. Users can grab documents from the sidebar and drag them into an e-mail message to share with coworkers and colleagues. The document can be shared as a link rather than an attachment. This lets business workers collaborate on a single version of a docume
Avaya, Polycom Expand Video, Voice Partnership
News  |  3/9/2010  | 
The partnership will cover the joint development and marketing of integrated video, voice, and collaboration solutions.
More Companies Plan For Unified Communications See ROI
News  |  3/9/2010  | 
Unified communications (UC) has long been touted as a money saver and productivity booster, and according to a new vendor-backed study, the technology may be making good on that promise. For the second year, technology products and services provider CDW has conducted its Unified Communications Tracking Poll, surveying 915 IT professionals in December 2009 who work on unified communications or component technologies in business, government, healthcare and education. The company conducts the surve
Opportunities, Challenges Of UC In Healthcare
News  |  3/4/2010  | 
Unified communications can solve some of the unique challenges faced by healthcare centers. We help CIOs make the business case.
Opportunities, Challenges Of UC In Healthcare
News  |  3/4/2010  | 
Unified communications can solve some of the unique challenges faced by healthcare centers. We help CIOs make the business case.
IBM Bolsters The Case For Information Governance
Commentary  |  3/3/2010  | 
IBM recently staged a coming of age party for information governance. Information governance is nothing new for the company, its latest announcement simply heightens its growing emphasis. IBM, along with some other vendors, is increasing the drumbeat for a very good reason: governance is critical to leveraging information as effectively as possible. Since many enterprises are still unclear on what information governance is--let alone its benefits and how to do it--putting an information governan


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