Expert Analysis
Content tagged with Unified Communications posted in December 2009
Nuance Buys SpinVox For $102.5 Million
News  |  12/30/2009  | 
The combined company will produce carrier-grade voice-to-text services capable of handling millions of voice mail messages per day.
Rivada And Agito Partner To Bridge Emergency Communications
News  |  12/23/2009  | 
Agito Networks and Rivada Networks have announced a joint communications solution, Interoperable Communications Extension (ICE24), that has been selected for use in Homeland Security and Homeland Defense missions. ICE24 is designed to be a fully interoperable communications system that can be easily deployed in backpacks or command vehicles to provide 24 x 7 communications at an incident site using voice over IP (VoIP) technologies.
Adtran Expands Ethernet, UC Offerings
News  |  12/22/2009  | 
New routers provide support for multiple T1s or E1s of bandwidth and simplify installation, the company says.
Las Vegas' M Resort Wins A Triple Play With A Brocade IP Network
News  |  12/22/2009  | 
M Resort, one of Las Vegas' newest resorts, has networked everything--slot machines, guest room door locks, mini-bars, VoIP phones, PCs, even a prescription-dispensing robot in the resort's pharmacy--on an all-IP network that consolidates voice, video and data. The triple-play IP network, which consists of IP switches and routers from Brocade, provides M Resort with across-the-board flexibility, says Rob Willis, VP of Information Technology.
Voice Of The Customer: New IBM Service Analyzes Customer Sentiment
News  |  12/21/2009  | 
IBM has introduced a new service designed to help organizations mine data from various sources, including audio recordings, call transcripts, emails, survey results and demographic data, and then analyze that data to better gauge customer sentiment and improve marketing and customer service campaigns. Called IBM Voice of the Customer Analytics (VOCA) and developed by IBM researchers, the service is an offering within IBM's Managed Business Process Outsourcing (MBPO) group. It is available now as
EMC Captures Attention With InputAccel
News  |  12/16/2009  | 
EMC has announced a new version of InputAccel that's designed to make it easier for companies to capture documents. InputAccel is a core element of Captiva, an enterprise platform for capturing, validating and extracting data and then delivering that information into business systems, databases and content repositories.
ZL Adds Advanced E-Discovery Capabilities In Unified Archive 7.0
News  |  12/15/2009  | 
ZL Technologies, Inc. the leader in archiving and e-discovery software for the large enterprise, today released the 7.0 version of its flagship product, Unified Archive (UA).ZL UA 7.0, for the first time, combines fragmented e-discovery processes into one seamless system.
Six Ways To Reduce Your Corporate Telecom Expenses
News  |  12/15/2009  | 
As IT budgets come under increased pressure, addressing wasteful telecommunications spending is more important than ever. This two-part article will outline six cost reduction opportunities that an enterprise can quickly explore without compromising network integrity or requiring in-depth negotiation with its telecom providers. Savings achieved by identifying and executing on these types of opportunities can yield a minimum ten percent reduction in telecom expenses. Let's dive into the first fi
Disk For Archive Is Not Dead
Commentary  |  12/10/2009  | 
In his recent blog "Copan's MAID Fades away," 3PAR's Marc Farley predicts that MAID is dead and that we can forget about disk for archiving applications. I usually agree with Marc but this time not so much. I believe that MAID is not dead and more importantly, neither is disk for archiving.
Your Dedupe Sweet Spot
Commentary  |  12/8/2009  | 
Running out of storage space? Running out of money? I feel for ya, buddy. Most of us are in a rough spot in the real world looking for a place to cram all our stuff; half the programming on cable channels seems to be about folks de-cluttering their homes, getting rid of stuff they don't need and culling the crap they do keep (10 teddy bears gone-hubby gets to retain one childhood keepsake... belt-buckle collection sold at garage sale- wife gets to keep her 1st place rodeo buckle... you get the i
Enterprise Search Market Poised For Constriction?
News  |  12/8/2009  | 
How many enterprise search vendors are too many? The answer to that question could become clear in the coming months. Traditionally, enterprise search suppliers have been able to charge a premium for their expertise, but such boom times have moved squarely into the rear view mirror. Currently, suppliers' margins are being squeezed, a change that may force some into the arms of willing buyers.
Virtual Machines Coming To A Mobile Near You?
News  |  12/7/2009  | 
Sun's announcement earlier this week about adding teleportation—the abilty to move virtual machines (VMs) between platforms—in VirtualBox 3.1 could well have implications for mobile users. Developers positively hate having to deal with the massive number of mobile platforms. A cross-platform hypervisor that ran on mobile phones would shield them from those intricacies and allow users some pretty interesting capabilities.
New EMC Centera Virtual Archive Raises the Bar in Digital Archive Management and Scale
News  |  12/3/2009  | 
Single, Tamper-Proof, Enterprise-Wide Virtual Archive Solves Capacity, Scale, Distance and Management Challenges
Polycom Offers Videoconferencing On A Budget
News  |  12/2/2009  | 
Of all the collaboration methods available to business workers, it's hard to beat face-to-face interaction. Three products from Polycom aim to put videoconferencing capabilities within the reach of small and medium-size businesses, and with video calls that start at 256Kbps, most networks should be able to easily handle the additional traffic. We looked at three systems all designed for IP networks. The HDX 6000 is a high-definition conference-room style video conferencing system. The QDX 6000
Frost & Sullivan: Environment Policies and Virtualisation of Workplace Drive the Uptake of Web Conferencing Services in Europe
News  |  12/1/2009  | 
As companies look for ways to reduce their travel expenses while maintaining their productivity levels, web conferencing is becoming an engrossing topic in the European market.

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