Expert Analysis
Content tagged with Unified Communications posted in November 2013
Call Center Lessons Learned
Commentary  |  11/26/2013  | 
Successful call center operations can make or break your business. Getting your processes and integration standards right are critical to keeping it all running smoothly.
IBM Invention Uses SDN For Business Continuity
News  |  11/25/2013  | 
Big Blue teams with Marist College to develop software that speeds relocation of voice and data services in the event of a natural disaster.
Evaluate UC Requirements In 3 Steps
Commentary  |  11/22/2013  | 
Unified communications could streamline your business communications and customer service processes. But to implement UC well, you must ask the right questions up front.
CommVault Tackles The Dark Data Problem
Commentary  |  11/19/2013  | 
CommVault expands its Simpana platform with software that promises to help enterprises get a handle on unused and unnecessary data.
Session Border Controllers For UC: 3 Big Benefits
Commentary  |  11/18/2013  | 
Using VPNs for unified communications access can be frustrating for users and IT. Session border controllers offer improvements in security, economy, and usability.
Amazon WorkSpaces Speeds The PC's Demise
Commentary  |  11/18/2013  | 
The company's new desktop virtualization service could prove a gateway to a post-PC, mobile, and cloud-centric future.
Extreme Networks X770 Switch Targets Big Data
News  |  11/18/2013  | 
Analyst says new switch's low latency and high throughput support big data efforts. The X770 also promises to boost data center consolidation initiatives.
How To Increase Value Of Video
News  |  11/18/2013  | 
Video has become a big part of enterprise strategy, but it can be difficult to store, manage, share, and find. Here's how to make video act more like a text document.
Unified Communications Is Much More Than IT
Commentary  |  11/15/2013  | 
A successful unified communications project needs a modern approach, one in which user needs are evaluated and UC metrics are defined before technology is considered.
Conquering Distance With Technology
Commentary  |  11/13/2013  | 
For those of us in the corporate realm, it’s easy to take for granted the changes in communication technology in recent years. A conversation with a friend reminded me of how far we’ve come.
Cisco Certification: 5 Tips For Success
Commentary  |  11/12/2013  | 
Earning a Cisco certification can boost your IT career, but requires careful planning and training. Here are five tips to help guide your certification strategy.
10 Free Network Analysis Tools
Slideshows  |  11/8/2013  | 
Network management can be a tall task without the right statistics and data about traffic flows, device configurations and user activities. The following utilities offer visibility into various aspects of network activity without breaking the bank. Utilizing these free tools gives network managers a better foothold for improving performance, spotting potential problems and nipping security incidents in the bud.

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