All eyes are, once again, on Microsoft. During the VoiceCon session where the inter-domain agreement was announced, IBM's Pat Galvin made it clear that he doesn't feel the job is done. "As far as IBM is concerned," Galvin said, "this process is only half complete."
Betsy Frost Webb, Microsoft's GM for Unified Communications marketing, talked up the need to focus on the organizational impacts of UC, then brought out two enterprise end users who are living through those impacts
2014 State of Unified CommunicationsIf you thought consumerization killed UC, think again: 70% of our 488 respondents have or plan to put systems in place. Of those, 34% will roll UC out to 76% or more of their user base. And there’s some good news for UCaaS providers.
6 UC Trends to WatchInformationWeek’s 2014 Unified Communications Survey shows a revitalized market; 77% of 488 respondents have deployed UC or plan to within 24 months. Among those deploying or with plans, internal IT owns this tech: 40% will keep UC completely on premises vs. 3% going all cloud. For hybrid setups, 24% are primarily on premises vs. 17% mostly cloud.