Expert Analysis
Content tagged with Unified Communications posted in November 2005
Necessity Is The Mother
Commentary  |  11/29/2005  | 
If you've spent any length of time supporting users, you know that there is no end to the imaginative workarounds they can come up with when a system goes down and they have work that still needs to happen. Yes, necessity is the mother of invention, or some other kind of mother, but when it comes to e-mail workarounds, the inventiveness of users can cause problems. And it's hard to quibble with their intent. Businesses can no longer build slack into their schedules as a just-in-case measure wh
VARs Find Big VoIP Opportunities In Commercial Space
News  |  11/22/2005  | 
As the market for VoIP technology continues to boom, partners are finding that the commercial market may be outpacing the enterprise in its ability to provide ready-made sales opportunities.
VoIP IC Market To Rocket To $1.3 Billion By 2009
News  |  11/22/2005  | 
In-Stat finds that the VoIP IC market will expand more than 600% from $208.7 million last year to $1.3 billion in 2009.
It's Just An Operating System
Commentary  |  11/22/2005  | 
"The operating system doesn't matter." -- Research In Motion Co-CEO Jim Balsillie, keynoting the recent Harvard Cyberposium 11. It's not the first time such a sentiment has been uttered by executives who find themselves competing against Microsoft. And many, many more of us wish it could be the case but Balsillie and the rest of us know that Microsoft continually makes the operating system matter. At the core of his argument Balsillie is right. While Research In Motion is running in
Skype Launches Big Retail Blitz With RadioShack
News  |  11/21/2005  | 
In the first phase of a retail blitz, Skype telephone kits will sold in 3,500 RadioShack stores across the U.S. today.
Solving The Storage Riddle
News  |  11/21/2005  | 
Businesses employ a variety of storage services to help them chart their way through proliferating storage options (Originally published in Information Week)
Microsoft Struggles To Face The Google Threat
News  |  11/19/2005  | 
Microsoft and other software makers are trying to figure out the best way to face the challenges offered by Google.
Two Decades Later, We Still Do Windows
Commentary  |  11/18/2005  | 
It can't be possible. Has it really been 20 years since I took those 5.25-inch floppy disks and loaded a new operating system called Windows, of all things, on my PC/XT clone with the amber monitor, and remarked to myself, "Now What?" The answer to that question was not immediately forthcoming. In fact, it took a few years to figure out why Windows would ever be important, and perhaps a decade before we all went, "A-ha." Windows in the mid-80s was essentially DOS with a graphical overlay. It ca
IBM Aims to Help Users Get Their Data Together
News  |  11/18/2005  | 
IBM is touting its Public Image Monitoring Solution as a means to ease the collection of market and "public image" information from the Web.
Microsoft, Cisco Take Aim at NAT
News  |  11/18/2005  | 
Microsoft and Cisco have thrown their weight behind the ICE standard, which promises a method of completing VoIP calls in Network Address Translation environments.
Tape Encryption Devices: Host-based vs. Appliance
News  |  11/18/2005  | 
How will you be judged if one of your company's backup tapes falls into the wrong hands? We examine the strengths and weaknesses of a host-based tape encryption product and
SIP Makes Your Presence Known
News  |  11/18/2005  | 
SIP extensions let users see whether a colleague is online and available for VoIP calls, videoconferences and IM.
IP.4.IT Special Coverage: The "Google-ization" of IT
News  |  11/16/2005  | 
Is your IT department ready to roll out flexible services built on top of an open, IP-based architecture? It better be, say tech leaders at this week's IP.4.IT show, pointing
Technology Can Help Distinguish Between Control And CONTROL
Commentary  |  11/16/2005  | 
Controlling the use of the messaging infrastructure is a fight as old as business itself. The challenges today are more complex, to be sure, but essentially unchanged since the Romans, Egyptians, and Babylonians sent teams of runners covering more than 200 miles per day. We want our communications to be secure, accurate, and limited to the mission(s) of the enterprise. In my own experience, that quest has led to some rather extreme and unsuccessful attempts at control. I've worked for a compa
A Phishing Top 10 List
Commentary  |  11/14/2005  | 
In case you are among the lucky few who never get those annoying phishing e-mails—the ones that inform you that your account with an organization that you don't do business with is going to be suspended unless you respond and give them all your personal information— here's the top 10 phished organizations on the Internet, according to data collected by CipherTrust from thousands of customers using its IronMail gateway appliance. Now these are all reputable organizations that would nev
IBM, ClearCube Offer "Bank In A Box"
News  |  11/14/2005  | 
The system, designed primarily for bank branches, combines IBM's blade server and PC blade platform, client systems from ClearCube, and services from IBM Global Services in a package that costs
The Worst VoIP Gotchas
News  |  11/14/2005  | 
It's not as easy as you think to implement VoIP on your network. Here's how to avoid the worst VoIP "gotchas."
Linksys Makes Big Push Into Hosted VoIP
News  |  11/14/2005  | 
Cisco Systems??? Linksys division this week is launching a massive effort to get VARs to sell hosted VoIP services to small businesses.
Analyst Firm: Enterprises Should Ban Skype Due To Security Risks
News  |  11/11/2005  | 
Claiming the VoIP software introduces numerous vulnerabilities, Info-Tech warns "even a mediocre hacker could take advantage of a Skype vulnerability."
Is E-mail Old School. . .
Commentary  |  11/10/2005  | 
. . . or are IM users still in school? AOL today released the results of its annual Instant Messaging Trends Survey which reported a significant spike in IM usage over last year. At first blush AOL's survey, conducted by independent researcher Opinion Research Corp. and based on responses from more than 4,000 Internet users in the 20 largest U.S. markets, would seem to fly in the face of comments I made in
Signate Announces Hosted PBX Solution For VoIP Providers
News  |  11/8/2005  | 
Signate has announced a hosted private branch exchange (PBX) software solution for IP telephony providers serving up to 3,000 subscribers
Report: VoIP Users May Reach 4 Million
News  |  11/8/2005  | 
A market research firm said it is forecasting 3.9 million lines in use by the end of 2005.
You Know It's Getting Bad When . . .
Commentary  |  11/7/2005  | 
Message technology vendors and service providers: New capabilities and features integrations in the messaging space are fine and dandy but given their druthers, users would opt for just getting rid of the plague of spam/spim and other malware. Even the Holy Grail of the "universal inbox" takes a deep back seat to once-and-for-all locking out all the junk that continuously floods our message servers. In our most recent reader poll, 85 percent of the readers said they would take a final heave-ho
Six Reasons To Avoid VoIP
News  |  11/7/2005  | 
VoIP gets all the headlines, but it's not for every enterprise. Here are six reasons why VoIP may not be right for you.
NetZero Offers Internet Telephony
News  |  11/4/2005  | 
Internet services provider United Online Inc. has launched a telephony service under its NetZero brand.
Scientists Debunk TV Band-Sharing Interference Allegations
News  |  11/4/2005  | 
Three leading U.S. scientists have delivered a brief outlining why the unlicensed use of the white space in broadcast TV bands will not interfere with digital TV transmissions.
New Vulns Make Skype Dangerous for Corporate Networks
News  |  11/4/2005  | 
The almost free Internet-based phone service could expose PCs to remote attacks and tie up bandwidth in corporate networks.
Mobilization By The Dashboard Light
Commentary  |  11/3/2005  | 
I was chatting today with Paul Fulton, CEO of Orative, a maker of enterprise mobile telephony software, and he said something that got me thinking once again about this whole notion of presence and the intersection of enterprise applications and mobile voice and messaging technology. Fulton mentioned the old separation-of-church-and-state that has kept mobile devices from truly integrating with enterprise communications and data systems: Consumers own the devices; carriers own the networks; and
Japan Demonstrates Next-Gen TV Broadcast
News  |  11/3/2005  | 
Aiming at next-generation broadcasting, Japan Broadcast Corporation (NHK) has demonstrated a live relay of a 4x x 8k resolution Super Hi-Vision program connecting a 260-km distance by a fiberoptic network
Microsoft Acquires Swiss VoIP Company
News  |  11/3/2005  | 
The acquisition of Zurich-based Media-streams.com AG will give Microsoft engineering talent, technology, and intellectual property it can apply to products for Internet phone calls that work in conjunction with E-mail,
Your Next IM Could Be Your Network's Last
News  |  11/1/2005  | 
The rising tide of instant messaging threats will eventually lead to an automated worm that will strike hundreds of thousands of machines in seconds, IM security firms warn
TELUS Selects Nokia For Broadband Rollout In Western Canada
News  |  11/1/2005  | 
Nokia will supply broadband infrastructure to build and support Canada???s TELUS next-generation IP broadband access network.
Truth Is Stranger Than (Science) Fiction
Commentary  |  11/1/2005  | 
FaceTime Communications says it has some good news for you. The company feels so confident about some new patent pending technology that it is offering a "worm-free guarantee" to users of its IMAuditor 6.5. FaceTime's confidence stems from new discovery techniques that utilize behavioral attributes such as message frequency, content matching and URL identification, in addition to traditional threat signatures. T


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