9 Advantages Of WebRTC
WebRTC brings many benefits to the user, integrator, and developer that have been less available in past communications and collaboration platforms.
Can BlackBerry Be Fixed?
The smartphone maker's quarterly results were abysmal, with a loss of $4.4 billion on shipments of only 1.9 million smartphones, mostly older models.
The Real Reason IT Security Fails
Humans are the weak link in security, but blaming them for clicking on links or opening phishing emails overlooks basic human nature.
The UC Infrastructure Trap
Don’t let a subpar network tank your unified communications program: 25% of InformationWeek 2013 State of Unified Communications Survey respondents deploying or planning to deploy UC fear that an aging infrastructure could sink their projects; 19% worry about WAN bandwidth. Is low UC uptake a result of strained networks delivering poor performance?
Gen WiFi Demands A+ Educational Networks
The WiFi network on a college campus has grown from a convenience to a must-have, with IT struggling to control and maintain pervasive coverage at high capacity.
Call Center Lessons Learned
Successful call center operations can make or break your business. Getting your processes and integration standards right are critical to keeping it all running smoothly.
Evaluate UC Requirements In 3 Steps
Unified communications could streamline your business communications and customer service processes. But to implement UC well, you must ask the right questions up front.
How To Increase Value Of Video
Video has become a big part of enterprise strategy, but it can be difficult to store, manage, share, and find. Here's how to make video act more like a text document.
Conquering Distance With Technology
For those of us in the corporate realm, it’s easy to take for granted the changes in communication technology in recent years. A conversation with a friend reminded me of how far we’ve come.
Cisco Certification: 5 Tips For Success
Earning a Cisco certification can boost your IT career, but requires careful planning and training. Here are five tips to help guide your certification strategy.
10 Free Network Analysis Tools
Network management can be a tall task without the right statistics and data about traffic flows, device configurations and user activities. The following utilities offer visibility into various aspects of network activity without breaking the bank. Utilizing these free tools gives network managers a better foothold for improving performance, spotting potential problems and nipping security incidents in the bud.
10 Ways Apple iOS 7 Targets Businesses
Apple has made great strides to appease not just business users, but also the IT administrators and security managers responsible for protecting and managing the infrastructure that supports mobile device use. The release of iOS 7 had many pundits lauding Apple's leadership for listening to the business contingent and releasing a raft of new management and security features that show progress for making iPhones and iPads more than consumer gadgets.
The Case For More Granular Network QoS
Vendor-supplied settings for network quality of service won't cut it when prioritizing critical apps, VoIP and video traffic. Invest in developing a network QoS strategy.
VoIP Planning: 3 Critical Steps
Don't overlook these core considerations when implementing VoIP or you may find yourself in the middle of a disaster. Plan properly to ensure a successful deployment.
The IT Generation Gap
VMworld panel exposes a rift between innovative startups focused on cloud, mobile and social technologies and old IT that clings to its data centers and self-managed applications.
8 Mobile Tools For Security Pros
The influx of employee-owned mobile devices into the workplace has certainly thrown many IT security professionals for a loop, but the same devices that are introducing so much chaos to established security practices also have a lot of potential to be used to bring back some order. The following mobile security tools are a good start for security admins looking for utilities to help them get their job done more efficiently.