Expert Analysis
Latest Content tagged with Unified Communications
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Gen WiFi Demands A+ Educational Networks
Commentary  |  12/4/2013  | 
The WiFi network on a college campus has grown from a convenience to a must-have, with IT struggling to control and maintain pervasive coverage at high capacity.
Call Center Lessons Learned
Commentary  |  11/26/2013  | 
Successful call center operations can make or break your business. Getting your processes and integration standards right are critical to keeping it all running smoothly.
IBM Invention Uses SDN For Business Continuity
News  |  11/25/2013  | 
Big Blue teams with Marist College to develop software that speeds relocation of voice and data services in the event of a natural disaster.
Evaluate UC Requirements In 3 Steps
Commentary  |  11/22/2013  | 
Unified communications could streamline your business communications and customer service processes. But to implement UC well, you must ask the right questions up front.
CommVault Tackles The Dark Data Problem
Commentary  |  11/19/2013  | 
CommVault expands its Simpana platform with software that promises to help enterprises get a handle on unused and unnecessary data.
Session Border Controllers For UC: 3 Big Benefits
Commentary  |  11/18/2013  | 
Using VPNs for unified communications access can be frustrating for users and IT. Session border controllers offer improvements in security, economy, and usability.
Amazon WorkSpaces Speeds The PC's Demise
Commentary  |  11/18/2013  | 
The company's new desktop virtualization service could prove a gateway to a post-PC, mobile, and cloud-centric future.
Extreme Networks X770 Switch Targets Big Data
News  |  11/18/2013  | 
Analyst says new switch's low latency and high throughput support big data efforts. The X770 also promises to boost data center consolidation initiatives.
How To Increase Value Of Video
News  |  11/18/2013  | 
Video has become a big part of enterprise strategy, but it can be difficult to store, manage, share, and find. Here's how to make video act more like a text document.
Unified Communications Is Much More Than IT
Commentary  |  11/15/2013  | 
A successful unified communications project needs a modern approach, one in which user needs are evaluated and UC metrics are defined before technology is considered.
Conquering Distance With Technology
Commentary  |  11/13/2013  | 
For those of us in the corporate realm, it’s easy to take for granted the changes in communication technology in recent years. A conversation with a friend reminded me of how far we’ve come.
Cisco Certification: 5 Tips For Success
Commentary  |  11/12/2013  | 
Earning a Cisco certification can boost your IT career, but requires careful planning and training. Here are five tips to help guide your certification strategy.
10 Free Network Analysis Tools
Slideshows  |  11/8/2013  | 
Network management can be a tall task without the right statistics and data about traffic flows, device configurations and user activities. The following utilities offer visibility into various aspects of network activity without breaking the bank. Utilizing these free tools gives network managers a better foothold for improving performance, spotting potential problems and nipping security incidents in the bud.
Cisco Rolls Out New Collaboration Tools
Commentary  |  10/31/2013  | 
With a Jabber Guest, Intelligent Proximity and a new teleconferencing endpoint, Cisco aims to meet diverse corporate needs.
10 Ways Apple iOS 7 Targets Businesses
Slideshows  |  10/30/2013  | 
Apple has made great strides to appease not just business users, but also the IT administrators and security managers responsible for protecting and managing the infrastructure that supports mobile device use. The release of iOS 7 had many pundits lauding Apple's leadership for listening to the business contingent and releasing a raft of new management and security features that show progress for making iPhones and iPads more than consumer gadgets.
Cisco Bids to Solve WebRTC Video Codec Battle
News  |  10/30/2013  | 
The vendor will open-source its H.264 implementation, hoping for consensus and backward-compatibility in WebRTC video.
WLAN Management: How A Hospital Tackles The Complexity
Commentary  |  10/23/2013  | 
I spoke with Houston Methodist Hospital's WLAN architect, who described how his team maintains strict security and performs troubleshooting on the hospital's massive Wi-Fi network.
Dynamic Frequency Selection Part 3: The Channel Dilemma
Commentary  |  10/17/2013  | 
DFS requirements for protecting mission-critical systems pose channel complications for enterprises deploying 802.11ac.
Centrify Integrates Samsung Knox Into MDM Platform
Commentary  |  10/8/2013  | 
Company takes mobile device management to another level by combining Knox security for Android with its Active Directory-centric approach.
Open Data: A Strategy For Innovation
News  |  10/3/2013  | 
Philadelphia's chief data officer came to Interop to tout the benefits of a data sharing and collaboration to drive business value.
Information Security Strategy: Stop Punishing End Users
Commentary  |  9/30/2013  | 
Enterprise security programs have longed focused on restricting end-user activity, but this strategy hasn't worked. It's time to change course.
iOS 7 Update: A Lesson In Event-Driven Network Spikes
Commentary  |  9/25/2013  | 
Did the iOS 7 update crash your network? Instead of whining about it, use it as a call to action.
Custom Optical Network Will Tackle Big Data
News  |  9/23/2013  | 
Rice University researchers are building a specialized network that features a new type of optical switch to carry mountains of data.
The Case For More Granular Network QoS
News  |  9/17/2013  | 
Vendor-supplied settings for network quality of service won't cut it when prioritizing critical apps, VoIP and video traffic. Invest in developing a network QoS strategy.
New Barracuda Next-Generation Firewalls Target Small Businesses
News  |  9/6/2013  | 
Company also releases firmware update; SolarWinds adds Cisco VoIP monitoring; FlowTraq available as a hosted service; Stratalux offers Logstash via AWS.
VoIP Planning: 3 Critical Steps
Commentary  |  9/5/2013  | 
Don't overlook these core considerations when implementing VoIP or you may find yourself in the middle of a disaster. Plan properly to ensure a successful deployment.
Windows 8 Enterprise Benefits And Challenges
Commentary  |  9/3/2013  | 
The much-maligned operating system actually offers several security and manageability improvements for businesses. But it still has its downsides.
The IT Generation Gap
Commentary  |  8/30/2013  | 
VMworld panel exposes a rift between innovative startups focused on cloud, mobile and social technologies and old IT that clings to its data centers and self-managed applications.
Twitter Spike Highlights Need To Plan For Traffic Surges
News  |  8/29/2013  | 
Social media site withstands Miyazaki record-shattering event, but other websites have crumbled under traffic spikes, underscoring the need for better preparation.
4 Tips For Evaluating Next-Generation Firewalls
News  |  8/23/2013  | 
Next-gen firewalls have become more mainstream, yet still can generate confusion. Security experts offer some clarity.
Is There A Desktop Version Of Android In Our Future?
Commentary  |  8/21/2013  | 
Could the open source OS designed for smartphones and tablets eventually threaten Windows' dominance on the desktop? Don't hold your breath.
8 Mobile Tools For Security Pros
Slideshows  |  8/15/2013  | 
The influx of employee-owned mobile devices into the workplace has certainly thrown many IT security professionals for a loop, but the same devices that are introducing so much chaos to established security practices also have a lot of potential to be used to bring back some order. The following mobile security tools are a good start for security admins looking for utilities to help them get their job done more efficiently.
New Media Is Not The Key To Long-Term Storage
Commentary  |  8/12/2013  | 
Optical disks, data crystals and other new storage media promise capacity and longevity, but that's not all it takes to meet the needs of a large, long-term archive.
MLB Boosts Streaming With New Data Center
News  |  8/12/2013  | 
Omaha facility provides Major League Baseball with data center operations outside the path of hurricanes and with more power to stream games.
Advice to New Network Engineers
Commentary  |  8/12/2013  | 
Here are two key steps that can help make the difference between a short, unhappy stint and a long, successful career in networking.
Citrix XenClient Update Targets Mobile Workers
News  |  8/9/2013  | 
XenClient 5 runs on bare metal; Asigra adds granular restore for Exchange; Polycom supports 50,000 devices; IBM recruits first members for OpenPower Consortium.
The Business Case For Going Mobile
Commentary  |  8/8/2013  | 
If you don't see a business need for mobile app development, you're missing out. Companies like Starbucks are reaping tremendous benefits by investing in mobile technology.
The New IT Application: Video Surveillance
News  |  8/8/2013  | 
IP-enabled digital cameras combined with access controls, data analytics and storage systems are pushing video surveillance into the realm of IT.
Tackling Information Infrastructure Complexity
Commentary  |  8/2/2013  | 
Taking a software and data-driven approach can help reduce costs and maintain availability as IT becomes more complex. Here's a look at Sanbolic, one of the companies in this emerging area.
Cisco and NetApp Update FlexPod For Big Data
News  |  8/2/2013  | 
New FlexPod designs also support branch offices; Riverbed updates Steelhead, RiOS; Dell updates SonicOS; EfficientIP releases new network management tool; Metalogix launches SharePoint tool.
Debugging Cisco Voice: How To Streamline The Process
Commentary  |  8/1/2013  | 
Going through pages of debug output from a Cisco Voice Gateway is tedious and time-consuming, but there's a filtering tool that can make the job easier. Here's how to use it.
Security Conferences: Advice From The Trenches
Commentary  |  7/30/2013  | 
IT security conferences can offer enriching experiences, but also might be draining and irritating without proper planning. Here are some tips for making sure you make the most of your conference experience.
Cloud Services, BYOD Complicating Network Monitoring, Survey Shows
News  |  7/22/2013  | 
A global poll of IT professionals shows how newer technologies are making it harder to keep tabs on the network.
Are Backend Cloud Services the Key To Enterprise Mobile Apps?
News  |  7/18/2013  | 
Enterprises are struggling to adapt their application portfolios and business processes to the mobile world. Mobile Backend-as-a-service promises to help.
10 Amusing IT Memes
Slideshows  |  7/10/2013  | 
From Google Glass to Linux to tech support hell, these memes put an amusing slant on the day-to-day business of information technology. Whether it's The World's Most Interesting Man on routing, or Morpheus from "The Matrix" with some uncomfortable truths about SDN, these memes should elicit a laugh. If we missed your favorite, or you've made your own, share it in the Comment section below.
QoS Boosts Health of Telemedicine Network
News  |  7/9/2013  | 
Renown Health monitors quality of service on its network to ensure high-quality telemedicine, video and telephony service for patients in rural areas.
How Tape and LTFS Can Relieve Storage Pressure
Commentary  |  6/27/2013  | 
Most data stored on hard disk has little value, but enterprises are reluctant to part with it. Tape is more cost-effective, and Linear Tape File System (LTFS) makes writing to a tape-based active archive much easier.
Puppet Labs Doubles Node Management
News  |  6/26/2013  | 
Updated software features dynamic discovery; Enterasys targets high-density data centers with new 7100S switches; Fluke updates OneTouch software; Silver Peak adds hourly option to AWS acceleration; SanDisk software supports bigger caches, multiple SSDs; Sepaton adds Symantec, Tivoli support; Kemp gets UCS certified; Syncplicity provides federated ID management.
Troubleshooting External VoIP Calls on Cisco UCM
Commentary  |  6/24/2013  | 
Here's how to diagnose external calls failures on the Cisco Unified Communications Manager platform.
Troubleshooting Wires in Wireless Networks
Commentary  |  6/13/2013  | 
When troubleshooting wireless networks, sometimes you have to deal with wires and other physical components. You may even need to leave your computer and go questing.
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