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Outsource Hardware Monitoring: Page 3 of 5

Datacenter also includes event log monitors for 23 applications, such as Citrix MetaFrame and MS Internet Information Server (IIS), with a host of filters for each. In the event-log monitor section, you can generate customized monitors and filters.

Good

• Outstanding customer support
• Basic network monitoring features are easy to set up and offer detailed information

Bad

• Supports only IE 5.5 or greater
• End user cannot change polling cycles of assets or skip scanning of certain items in patch and vulnerability sections

SilverBack iT and Security Monitoring Software Suite Datacenter 3.8, SilverBack Professional (standalone software product) starts at $16,500. SilverBack Technologies, (978) 670-9944, (877) 745.5775. www.silverbacktech.com

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Security Measures

Datacenter 3.8's vulnerability scanning is provided by McAfee Security's CyberCop ASaP scanner. Patch assessment on any Windows asset is powered by Shavlik Technologies' HFNetChkPro. Both services are predefined to run Sunday morning from 1 a.m. to 3 a.m., but they can be run anytime by clicking the Scan Now button in their respective sections. There is, however, no information on a scan's progress.