New Relic Delivers 'Real User Monitoring' In APM Tool: Page 2 of 2

New Relic monitored 130 million page loads in one week and noted that Microsoft's Internet Explorer (IE) 7 browser loaded pages in an average time of 5.7 seconds, IE8 in 5.2 seconds and IE9, the newest, in 3.2 seconds. Google Chrome 11, meanwhile, loaded pages in an average of 1.8 seconds.

The worldwide market for application performance management software, along with business analytics and business intelligence software, was pegged at $9.3 billion in 2009, according to a 2010 report from Gartner. Market leaders in the space, in order, are SAP, Oracle, SAS Institute, IBM and Microsoft. Earlier this week, Compuware introduced new APM tools for mobile Web and enterprise applications.

When the New Relic APM tool was in beta testing, customers told the company that real user monitoring would increase the value of the product to those customers by 100 percent, Cirne says. "We were very tempted to charge for this in a 'do you want fries with that?' business strategy," he says. "We resisted that temptation because we felt ... that this sets us up to be the ultimate leader in the entire application performance market."

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