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HP, IBM, VMware Rank Highest For Configuration Management Tools: Page 2 of 2

On the one hand, the UCMDB and Configuration Manager warn against making a configuration change on a network if, for instance, it's for an e-commerce site and the change could disrupt transactions during the busy holiday shopping season, Augustine said in an interview. On the flip side, he added, it could evaluate how a server or router that is down affects the applications and identify the best way to fix it.

Configuration management is important for IT managers because new applications and new versions of existing applications are constantly being introduced, Augustine says. In addition, the advent of virtualization and cloud computing continues to make IT systems more complex. HP introduced the latest version of its UCMDB and Configuration Manager software at a company event last November in Barcelona.

VMware's vCenter Application Discovery Manager also scored in the "value leader" category for its ease of deployment, professional services, interoperability and security, and for being the only product offered as a virtual appliance, EMA notes. However, VMware ranked lower than the IBM and HP solutions because it only operates within a VMware ESX hypervisor. HP and IBM also support Microsoft Hyper-V, Citrix and Unix virtualization.