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Feb 13-16, 2012

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	Cashing In on E-Commerce December 15, 1998

High-End Merchant Breadth of Service Profile
	Focus	Reliability/ Performance	Services	Payment Systems	Support	Total Weighted Responses
Maximum percentage (based on weighted responses)	6.6%	34.1%	35.8%	18.5%	5.0%	100.0%
GTE Internetworking	5.1%	34.1%	24.2%	13.6%	5.0%	82.0%
c2o (EDS)*	6.1%	34.1%	22.6%	18.2%	0.9%	81.8%
MCI WorldCom	4.6%	30.3%	28.1%	16.0%	1.7%	80.6%
IBM	5.1%	34.1%	20.4%	16.5%	2.8%	78.9%
DIGEX	1.5%	24.8%	27.0%	9.2%	5.0%	67.3%

Mid-Tier Merchant Breadth of Service Profile
	Focus	Reliability/ Performance	Services	Payment Systems	Support	Total Weighted Responses
Maximum percentage (based on weighted responses)	3.6%	28.9%	43.4%	17.3%	6.9%	100.0%
Radka Media Inc.	2.5%	25.9%	41.1%	15.0%	4.6%	89.1%
AT&T Cerfnet	3.0%	26.6%	34.3%	17.3%	6.9%	88.1%
Catalog.Com	2.5%	25.9%	38.1%	10.4%	2.3%	79.2%
USinternetworking Inc.	2.0%	26.6%	27.4%	13.7%	5.3%	75.1%
WAASI Inc.	2.5%	25.9%	26.6%	12.2%	4.6%	71.8%

Small Merchant Breadth of Service Profile
	Focus	Reliability/ Performance	Services	Payment Systems	Support	Total Weighted Responses
Maximum percentage (based on weighted responses)	1.6%	9.5%	54.3%	20.0%	14.6%	100.0%
Interland Inc.	1.6%	7.3%	54.3%	20.0%	14.6%	97.8%
AnaServe (Concentric)*	0.8%	7.3%	53.5%	17.6%	11.4%	90.5%
Sage Networks	1.6%	6.2%	49.5%	20.0%	4.9%	82.2%
Forman Interactive Corp.	0.5%	4.6%	53.5%	10.3%	8.9%	77.0%
Netcom Online*	0.8%	2.4%	29.2%	8.9%	8.1%	49.5%

Indicates highest score in category

Full Co. Names: AnaServe (A Concentric Network Co.); Chaos to Order Interactive Architects (An EDS Business); MCI WorldCom Advanced
Networks; Netcom Online Communications Services Inc.

Note: DIGEX, IBM and Netcom lost points for failing to answer questions in our survey