2. How many e-commerce sites do you host?

3. What is the average number of catalog entries/products for sale per site?

4. On what platform (hardware and OS) do most of your e-commerce sites run?

5. On what Web server or application server do most of your e-commerce sites run?

6. On what e-commerce software package do most of your e-commerce sites run?

7. List the predominant frameworks of your application architecture on the server (e.g. Java, JavaBeans, CGI, Perl, COM, CORBA, etc.).

8. List the predominant frameworks of your application architecture on the client.

9. On what search engine product do you rely?

10. On what business-to-business software package do you rely?

11. On what firewall product do you rely?

12. On what security/encryption products do you rely?

13. Do you support SSL2?

14. Do you support SSL3?

15. Do you support 64-bit encryption?

16. Do you support 32-bit encryption?

17. Do you support 16-bit encryption?

18. Other?

Technology Assessments (All answers to the following questions will be treated confidentially)

19. On a scale from 1-10 (where 1 is poor and 10 is excellent) please assess the combined functionality and support you receive from the vendors providing your e-commerce software infrastructure.

   your predominant OS

   your Web server software

   your e-commerce software

   your server application framework

   your client framework

   your search engine

   your business-to-business software package

   your firewall

   your security tools

20. Please name any key infrastructure components you tried out and found wanting (Remember that your

    reply will be anonymous.).

21. What 3 e-commerce product improvements top your wish list?

22. What aspect of e-commerce is most likely to exceed initial budgeting in bringing a new site online?

23. What is the most common mistake made by merchants in bringing a new e-commerce site online?

24. What is the most unrealistic expectation of merchants in bringing a new site online?

25. What percent of merchants do you believe outsource e-commerce network plumbing today? What percentage do you expect to do so in five years?

26. What percentage of merchants do you believe outsource e-commerce network plumbing AND major applications or design support today? What percentage do you expect to do so in five years?

27. What do you think is the most exciting overall development in e-commerce during the past six months? (This question applies to the general marketplace, not your specific offerings.)

28. What do you expect to be the most exciting development in e-commerce over the next six months?

    (This question applies to the general marketplace, not your specific offerings.)

Note: The survey questions have been edited to reflect the order in which responses appear online. Results from the second half of the survey are anonymously noted in an article on CSP infrastructures in our Dec. 15 issue.