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Desktop Management: Squeezing the PC, Not Your Users


Thin-Client Email Survey Results

The following are the results of an e-mail survey sent to 500 randomly selected Network Computing readers involved with the thin-client purchase process.


1) Are you considering deployment of thin-client computers at your site?

54% Yes
46% No

2) Which of the following possible benefits are important to you in considering the deployment of thin-client computers?

70% Reduced client application installatino and upgrade effort
70% Reduced user system management time
61% Reduced system costs
26% Improved security
48% Improved reliability
35% Improved performance for remote offices connected by low-speed links
22% Improved performance for telecommuters

3) For which of the following purposes are you considering thin-client computers?

26% Use by employees who do not currently have a desktop computer or terminal
52% Replacement of dumb terminals
39% Replacement of PC's
22% Kiosk applications

4) For which of the following job functions are you considering the use of thin-client computers?

30% Call Center/Order Entry
26% Clerical
22% Sales Professionals
26% Technical Staff
26% Managers and Executives

5) Which of the following thin-client technologies/vendors are you considering for deployment?

0% Boundless Technologies
35% IBM
26% Intel
22% Microsoft NetPC
9% Microsoft Windows CE
13% NCD
4% Neoware
17% Sun
0% Tektronix
17% Wyse

6) What impact do you feel thin-client computing will have on Microsoft's Windows desktop market share in the next 5 years?

35% Negligible (less than 2%)
48% Minimal impact (2%-10% reduction
4% Modest impact (10%-25% reduction)
9% Significant impact (over 25% reduction)

7) Which of the following do you consider to be the greatest obstacle to deployment of thin-client computers at your site?

70% Technical immaturity of existing thin-client products
39% Compatibility of thin-cilents with legacy applications
17% User/manager perceptions that WinTel PC's are needed
9% Lack of internal expertise in deploying thin-client computers

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