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Workflow Management Product:Action's ActionWorks Metro 3.03 Top honors in this category go to Action Technologies' ActionWorks Metro with OnTrack 1.0 for Exchange, which offers an exemplary way to integrate Web technology with an existing messaging infrastructure to create, deliver and track workflow processes. Metro is the interface between the workflow engine and OnTrack for the designing and launching of ad hoc workflows and for organizing work. Metro-OnTrack is so well integrated with Exchange, it will automatically sort your inbox, separating real work items from general mail. This was the only product that differentiated a workflow item from general e-mail with more than just an icon. And the Web interface provides quick access to work, directly from the browser or from a hot link within an e-mail message. Metro Process Builder lets you design workflows and incorporate them into the system for structured processes. You can use the more than 20 ready-to-run workflows out of the box, easily modify them, or create new ones. Metro Action Manager interfaces with SQL Server to provide database support for version control, reporting, tracking and archiving of workflows. The Metro Web client sports WorkBox, which has hot links to ongoing work and to all workflows available for use in the application.
ActionWorks Metro 3.03 with OnTrack 1.0 for Exchange, $50 to $250,
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Keyflow for Microsoft Exchange Server, $3,995 (server), $99 to $199 (client), Keyfile Corp., (800) 4-KEYFILE, (603) 883-3800. www.keyfile.com
Livelink Intranet, $100 to $750 (per user, dependent on volume),
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