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 Third Annual Network/IS Managers' Salary and Job Satisfaction Survey |
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Gripes, Too
When survey respondents were asked what causes job dissatisfaction, the most popular reason was salary and compensation, cited by 20 percent. Not surprisingly, those paid in the lowest range--less than $40,000 in annual salary--made up the largest portion of managers dissatisfied with their pay. Those in the highest pay range--$70,000 or more--made up the smallest portion.
Other reasons for being dissatisfied include difficulty in relationships with management, cited by 14 percent of the managers; little potential for advancement, 9 percent; and work hours, 9 percent.
Managers say market developments, such as the deregulation of the telecommunications industry and emergence of the Internet as a major business tool, have led to longer hours, more meetings and busier schedules. "It takes four times as much work to get the same thing done as it did 10 years ago," Cummings says. "When you have a problem you can't just call AT&T to get it resolved. You have to deal with a bunch of intermediaries like the local service providers, Internet service providers, software vendors and hardware vendors. There's a different contact for every aspect of networking." But not having enough to do is worse than having too much, according to the survey respondents. Of those managers who describe themselves as consistently overworked, 15 percent said they are not satisfied with their jobs. Of those who say they don't have enough work to keep them busy, 39 percent said they're dissatisfied. On aver age, managers are working 49.8 hours a week, down about an hour from 50.7 hours in last year's survey. Twenty-five percent put in 40 to 44 hours per week, 33 percent work for 45 to 49 hours, 19 percent for 50 to 54 hours, and 1 percent report working for 75 hours or more.
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Network and IS managers are a busy group. Fifty-seven percent of the survey respondents said they are consistently overworked, down slightly from last year's 61 percent. Thirty-nine percent said they hav
e about the right amount of work, and only 5 percent said they don't have enough work.
There seems to be little relationship between hours worked and average salary. For example, those who work between 40 and 44 hours per week earn $53,570 on average, those who log 65 to 69 hours earn $73,570, and managers who put in 75 hours or more collect $53,000. Despite the long hours at lower pay, the last group is a happy bunch, all reporting that they are very satisfied or moderately satisfied with their jobs.
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