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October 1, 2005 -- Market Analysis: Unified Messaging    
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Features
Workshops
Sneak Previews
Departments
Columns
BuzzCuts

Features
Market Analysis: Unified Messaging
By Sean Doherty
Thanks to maturing standards and improved features, not to mention SIP support, improved connectivity and reduced costs, thereŭs finally a reason to rally behind unified messaging. We explore the market and the technologies.
Review: Unified Messaging Systems
By Sean Doherty
We tested three SIP-compliant UM systems. Each product performed well, but our Editor's Pick won thanks to its intuitive system and powerful toolset.
NWC's Syracuse Labs Get a Makeover
By Ron Anderson
Our Syracuse University Real-World Labs recently moved into new digs. Join Lab Director Ron Anderson as he takes you on a tour of the state-of-the-art facility.

Workshops
Centerfold: Guitar Center's Dual WANs Keep Traffic in Tune
By Kelly Jackson Higgins
The music equipment retailer, which runs its point-of-sale and inventory traffic on a vintage frame relay WAN, has added a pilot IP VPN with hopes of phasing out the frame relay WAN altogether.
Digital Signatures Are Key to E-Mail Security
By Curtis Franklin, Jr.
Digital signatures based on third-party certificates secure your e-mail by verifying a sender's identity and the contents' authenticity. Here's how to set up the system.

Sneak Previews
Sun Microsystems' StarOffice 8
By Sean Doherty
With most of the features for a fraction of the price, StarOffice 8 promises improvements on its already efficient office suite with Windows-like functionality.
WatchGuard Technologies' Firebox SSL Core VPN Gateway
By John H. Sawyer
Firebox SSL Core VPN Gateway appliance keeps your remote users safely connected through both private and public VPN modes.
Axis Communications' Axis 210 Network Camera
By Michael J. DeMaria
Axis touts the camera as an effective, motion-sensitive surveillance tool, offering a bidirectional audio option on top of video. But how effective is it, really?

Departments
Last Mile: Bill's School Daze
Edited By Tim Wilson and Tom LaSusa
This edition presents the Top 11 things Bill Gates would do if he went back to college today, the world's fastest printer and the ultimate in office space.
Quick Takes: Web Server Performance Testing
By Patricia Thomas
This edition looks at Parasoft's SOA Test 4.1, OCI Technologies' Move My Printers 3, Sybase's Adaptive Server Enterprise and more.
Letters: The Big Picture
By NWC Readers
Dante Papini gripes, "My department constantly battles with managers who want the world but won't accept any risk."
Columns
Down to Business: It's All About the Connections
By Rob Preston
The momentum of enterprise information delivery may be moving from complex applications like ERP and CRM to Web portals.
The IT Agenda: Katrina's Harsh Lessons
By Jonathan Feldman
Hurricane Katrina leaves us a nation with families torn apart and billions of dollars in damage. It also leaves us with unwelcome but essential lessons..
BuzzCuts
CRM Competition Ain't Dead Yet
By Lori MacVittie
Despite Siebel's acquisition by Oracle, there's good reason to believe that alternatives to Salesforce.com are around the corner.
Cisco Takes Aim at Smaller Businesses
By Peter Morrissey
Cisco is showing some understanding of the needs of small businesses and the channel partners that support them.
Service Desk's Battle for Market Share
By Bruce Boardman
Recently, FrontRange found a way to spin Gartner's numbers to make it the leading vendor in the service desk market.
Airgo Breaks 100 Mbps Wireless Barrier
By Dave Molta
Airgo's new technology sets a new standard for WLAN performance, but don't pull out your wired Ethernet LAN yet.
FUDBusters: Offshore IT Outsourcing Doesn't Match the Hype
By Tim Wilson
A new survey indicates a rapid growth in the use of IT offshore outsourcing services by U.S. companies. But our reader surveys don't support the prediction.

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