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August 18, 2005 -- On Location: SkyWest Airlines' Desktop Management Project    
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Features
On Location: SkyWest Airlines' Desktop Management Project
By Tim Wilson
The nation's largest independently owned regional carrier set out to find technology that could advance its reliability, on-time performance, growth management, IT staff productivity and cost control. Through a suite of desktop-management software, the airline was able to accomplish just that.
On Location: SkyWest Airlines' Remote Lifecycle-Management Suite
By Jonathan Feldman
The IT group at SkyWest Airlines deployed a remote lifecycle-management suite to integrate asset, desktop and helpdesk management on 1,500 PCs across 80 WANs. We spoke with SkyWest managers and staffers to find out how effective the implementation has been.
Review: IP KVMs
By Michael J. DeMaria
IP versions of a keyboard-video-mouse switch provide all the benefits of a conventional KVM plus wider access, but be prepared for high prices and increased security risks. Our Editor's Choice led a lackluster pack with a mix of management, access control and reporting features.

Workshops
VoIP Security
By Peter Morrissey
There are no easy solutions for effective VoIP security, but there are ways to minimize risk and enhance your overall strategy. We'll show you how.
Centerfold: Concrete Company Trades Travel for Web Meetings
By Kelley Jackson Higgins
Tindall Corp. needed to reduce travel time and expenses while still encouraging employee collaboration. The solution: Web conferencing, which promises to save the company tons.

Sneak Previews
M-Tech Information Technology's ID-Org
Lori MacVittie
Synchronizing your organizational charts across multiple applications makes it easier for managers to update the data. ID-Org makes that a breeze.
Polycom's VSX 5000
By Michael J. DeMaria
This videoconferencing system delivers quality pictures, but setup can be frustrating.
Macromedia's Studio 8
By Lori MacVittie
Macromedia reconfigures its Studio Suite with updates of Dreamweaver, fireworks and flash professional, plus two new components.

Departments
Last Mile: The Wonderful Wi-Fi of Disney
Edited By Tim Wilson and Tom LaSusa
Check out the Top 11 reasons Disney's new mobile service will outsell competitors. Also, the MugMouse and Open-Source Beer?
Extrusion Prevention
By Patricia Thomas
This edition looks at Fidelis Security Systems' DataSafe 3.7, Pro Softnet Corp.'s ILite, Microsoft's Office Visio 2003 Resource Kit and Red Gate Software's SQL Log Rescue.
Letters: Firewall Flap
By NWC Readers
Charles Brewster contends, "Freedom of choice is one of this country's most fundamental values, yet we don't have it in the desktop arena."
Columns
Down to Business: Cisco Security Flap: Much Ado About Something
By Rob Preston
There's no surer way to call mass attention to a sensitive subject you're trying to downplay than to tell the public to mind its own business.
BuzzCuts
Open-Source Ratings Don't Measure Up
By Tim Wilson
Carnegie Mellon and partners have a template for evaluating the business readiness of open-source applications. But be wary of making any decisions based solely on it.
New EU Rule Aimed Squarely at Thieves
By Sean Doherty
Despite initial concerns, a new European Parliament proposal is designed to prevent the sale of IP-infringing software, not its use.
Vulnerability Puts Cisco, Users on Their Toes
By Peter Morrissey
Mike Lynn quit his job at ISS to give a Black Hat conference presentation on vulnerabilities in Cisco routers--vulnerabilities that you should watch for.
Will Profits Taint Mozilla?
By Richard Hoffman
Mozilla Corp. is really just the company's structure for building partnerships with for-profit companies, not a move toward an IPO.
FUDBusters: Reports of ERP's Death Greatly Exaggerated
By Rob Preston
A new report from AMR Research shows that half of ERP licenses remain unused, but the same report also shows that users are planning to spend more on ERP over the next 12 months.

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