September 18, 2003 -- Special Issue    
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Features
DIY Lab Testing
By Ron Anderson
Whether you're testing performance, scalability, compatibility, functionality, usability or standards, the goal is the same--to determine what works, and what doesn't, before implementing changes that can wreak havoc with current operations.
Justify My Lab
By Jonathan Feldman
We interviewed IT managers from small businesses to Fortune 500 companies and government organizations to find out how they align their lab proposals with business goals.
Tool Time
By Mike Fratto
Performance testing is often the most difficult test scenario, and may even be beyond the means of many IT shops. But don't despair--thoroughly testing a network device is possible. We do it every day!
Testing To Go
By Bruce Boardman
Enterprises leery about committing--even on a smaller scale--to testing space, hardware and staff might consider a third-party lab. If you pick the right partner, this approach offers value, either as a replacement for or an extension to your in-house testing.
Vendorspeak Exposed!
By Lori MacVittie and Jeffrey M. Stanton
We've identified seven categories in which performance reports are often misleading. To illustrate these categories, we created a fictional product and put together a data sheet similar to those vendors use to hawk their products.
Our World, Welcome To It
By Ron Anderson
Currently, we run five full-time Real-World Labs(R)--three at Syracuse University, one in Green Bay, Wisc., and another at Neohapsis, a security consultancy in Chicago. Here's the nitty-gritty on each of these facilities.

Departments
Letters
"My son has changed his mind about pursuing a degree in MIS/CS. He is looking for a career that he'll find fulfilling and be able to hold on to." ~ Leonard Frye
Last Mile
Edited by Bradley F. Shimmin and David Joachim
This edition: Top 11 Ways to pass the time during a late-night server stress test; rename that server; Litany Against Benchmarks.
Columns
Industry Insights: Technology: Not as Easy as It Looks
By Mike Lee
We've created many protocols to manage the OSI layers, but the layers haven't become any less complex.

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