Upcoming Events

Cloud Connect
Santa Clara
Feb 13-16, 2012

Cloud Connect brings together the entire cloud eco-system to better understand the transformation we're experiencing and promises to be the defining event of the cloud computing industry. Learn about the latest cloud technologies and platforms from thought leaders in Cloud Connect’s comprehensive conference.

Register Now!

R E V I E W

E-Mail Without Wires

May 29, 2003
By Dave Molta

>> continued from previous page

T-Mobile

	Issue TOC
	Print full article
	Print this page
	Download as PDF
	E-Mail this URL
	Discuss this article
	Flame the author

	In this article
	Introduction
	Selection Criteria
	Synchrologic
	Extended Systems
	Good Technology
	Research in Motion (RIM)
	Sprint-Seven
	T-Mobile
	Executive Summary \| Scenario \| Evaluating Wireless E-Mail ROI
	Responses To RFIs

T-Mobile is a global wireless carrier with a well-deserved reputation as a leader in advanced cellular data services. It offers GSM/GPRS services in more than 8,000 U.S. cities, including 45 of the top 50 markets. When using its multimode WorldClass service, T-Mobile also provides services in 100 countries around the globe. Finally, the company has the world's largest publicly accessible Wi-Fi hotspot network, with 2,200 hotspots in the United States and 200 in Europe.

T-Mobile does not have a single wireless e-mail solution. Instead, through a variety of partnerships, it supports a number of offerings on its network, including those from RIM and Synchrologic. In addition, T-Mobile supports a Web-based service, called t-zones, that provides online portal services, including e-mail. The e-mail component comes from TeamOn Systems, which was recently purchased by RIM. T-Mobile also supports Infowave's Infowave Mobile Messaging (IMM) system, which provides a secure behind-the-firewall solution for Exchange users. This system requires special client software that runs on Handspring Treo and Pocket-PC Phone Edition devices.

As noted, T-Mobile also provides Wi-Fi hotspot services, letting individuals use virtually any IP-compatible e-mail client capable of connecting back to enterprise servers. Although its coverage is limited, T-Mobile is a pioneer in this market. In addition, the company makes the point that customers can use their GPRS network for wireless mail services. Unfortunately, the integration between GPRS and Wi-Fi is limited, but you can expect that situation to improve.

T-Mobile provided a general analysis of ROI, suggesting that a wireless e-mail deployment can be cost-justified if employees realize increased productivity of as little as 15 minutes per day. In addition, because carrier fees make up a substantial portion of the recurring costs associated with wireless e-mail deployment, T-Mobile asserted that its offerings are very cost-effective because the company extends the lowest service fees and broadest domestic and international coverage for high-speed data services. However, partly because of the variety of service alternatives offered by the company, T-Mobile did not provide specific details regarding cost of ownership.

T-Mobile, (800)-TMOBILE. www.t-mobile.com

Dave Molta is a senior technology editor at Network Computing. He is also an assistant professor in the School of Information Studies at Syracuse University and director of the Center for Emerging Network Technologies. Molta's experience includes 15 years in IT and network management. Write to him at dmolta@nwc.com.

Post a comment or question on this story.