Dear Career Coach:
I'm retired military, and an experienced computer trainer. I'm also an expert in Microsoft Office and have set up NT networks with both Windows 9x and NT machines. I'm currently working in customer service for an ISP, but I'm bored! I recently got my B.A. in business management, but entry-level positions are still the only openings I can find. Where should I look?
Depressed in the West
Dear Depressed:
I ran your dilemma by Katherine Spencer Lee, executive director of Robert Half Technology, a consulting firm that specializes in placing IT professionals. She says that because of the slowdown in the tech sector, companies can consider only candidates who have the exact combination of technical skills and experience they're seeking, and many positions are going to candidates with five or more years of experience and multiple certifications.
That said, an entry-level position could prove to be your best option. Target companies that offer movement into a desktop support role, where you could use both your technical and your training experience. Also consider opportunities with your current employer--an ISP might have an entry-level security position, for instance, that could lead to advancement down the road. You'd probably need to get networking certification and training in security-related software to ensure your upward mobility, but it could be a worthwhile career move.
You can find more information about the security analyst field at techies.com.
Dear Career Coach:
I'm an A+ certified CNA for Novell 4.11 and have completed four of seven classes for my CNE. I'm employed as a Novell 4.11 systems administrator, and I'm responsible for all phone and security system issues. But my company is considering moving to a Windows 2000/SQL2000 server, which would co-exist with our Novell network. Should I switch gears and go for an MCSE for Windows 2000 and then an MDBA for SQL?
Seeking SQL Sense
Dear Seeking:
I put your question to Chuck Barrett, president of Quorum Search & Selection, a Chicago search firm, who suggests you complete your CNE program before diving into any new training programs--you're more than halfway there already!
He also advises that you learn as much as possible about the practical aspects of a Windows 2000/SQL server implementation, to prepare yourself for the tasks that lie ahead. There's plenty of useful material readily available online, including some good migration road maps. The SQL Server Worldwide Users Group (www.sswug.org) is a good place to start.
Send your questions to careercoach@nwc.com
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Game Plan
It can be tough to shake those training dollars loose, especially when budgets are at an all-time low. To make your case for employer-supported training. remind your manager that paid training, or at least time off for tuition-reimbursed studies, is an affordable perk that pays dividends to the company in the long run. Also, find out whether your state offers tax credits for IT training; go to techies.com for info.
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