Review: Remote Possibilities By Dilip Advani, Saurabh Bhasin, Julio Caraballo and Bilson M. Poikayil
We looked at a whopping 14 remote-control products that promise to bring IT support to the masses. Our pick? NetSupport Manager--thanks to its exceptional performance, enterpriseclass deployment and manageability, and wide OS support.
Special Series: The IT Agenda
Survey Says... By David Joachim and James Hutchinson
Based on the 2,647 responses to our reader poll, we discover what it's really like to work in IT today--from what it takes to elicit funding for new technologies to keeping users happy to using office politics to your advantage. We also reveal the most highly anticipated trends for 2003.
Winds of Change By David Joachim and James Hutchinson
Times are changing, but many IT budgets are still flat. We outline your biggest beefs as an IT community and relate some inspiring tales of progress.
Down to Brass Tacks By David Joachim and James Hutchinson
Here's a look at your peers' perspective when it comes to deciding between standardized products and best-of-breed, factoring in key considerations such as total cost of ownership.
Workshop: SOAPing up Web Services By Don MacVittie
SOAP (Simple Object Access Protocol) takes Web services to the next level by letting applications communicate. Check out our discussion as well as a few key code samples.
Interactive Buyer's Guide: Security Tokens (update)
We highlight such key security token features as supported encryption algorithms and the number of storable key pairs and vendor certificates to help with your selection.
Sneak Previews
Escalade Climbs Performance Charts By Eric Fleming
3ware uses Serial ATA technology in its Escalade 8500 controller to give data-transfer rates an impressive boost.
Quality Management By Lori MacVitie
Now totally Web-based, Cisco's QoS Policy Manager offers audit trails and powerful search mechanisms, making policy and device management faster and more intuitive.
Sprint Sees Next Generation in CDMA By Ron Anderson
Sprint is the first on the block with advanced CDMA2000 services, including a PDA/phone and options for enterprise users.
Departments
Career Coach Edited by Lorna Garey
This week's Career Coach offers advice for someone transitioning from a military to a civilian career. Also, being a jack-of-all-trades is handy, but how do you best describe yourself to recruiters?
Last Mile By Brad Shimmin and Dave Joachim
"New" names for Apple's latest OS; an IT to-don't list; and talking "tech."
Letters
"Instead of trying to detect spam and filter it, why can't we enhance e-mail protocols to prevent it?" - Robert E. Spivack
Centerfold: In-Flight Supply Chain Takes Off By Kelley Jackson Higgans
E-gatematrix found out the hard way that its online ordering app couldn't handle large orders for its airline supply chain customers. Here's a step-by-step look at the company's topflight solution to the problem.
Quick Takes
This week, we take a glance at:
• eDial AudioPresenter 3.0
• Advanced Systems Concepts ActiveBatch 4
• Advanced Reality Presence-AR
• Crystal Decisions Crystal Reports 9
Columns
Developing Trends: Don't Look Back By Don MacVittie
"We demand that new hardware and features be supported immediately, but we never let any old hardware or software go."
BuzzCut: The High & Low Roads to Linux By Lori MacVittie
Linux has made huge leaps on the server, and this growth will continue. Even so, there are plenty of organizations where it has yet to make even a small impact.
BuzzCut: New Worm Targets Apache on Linux By Mike Fratto
A worm called Linux.Slapper.Worm is wiggling its way into Linux boxes running Apache Web Servers with OpenSSL versions 0.9.6e and 0.9.7-beta2.
Full Nelson: The Persistent Scholar By Fritz Nelson
"Calvin Coolidge wrote: 'Nothing in the world can take the place of persistence. Talent will not.... Genius will not.'"
BuzzCut: Toward Smarter Networks By Lori MacVittie
F5 Networks and Forum Systems have joined the Web Services Interoperability Organization. At first glance, the news seems innocuous. But look deeper.
BuzzCut: NAI Follows Through By Mike Fratto
Despite company transition chaos, Network Associates issues a hot fix for a buffer overflow in all versions of Pretty Good Privacy Corporate Desktop 7.1.
REPORTS
Analyize In-Line NAC strategies and products.
ANALYTICS Plan and design your enterprise blade server deployments
2009 IT Salary Survey: Meager Raises, Solid Prospects
Though raises are notably smaller than a year ago, and job security’s shrinking, IT careers are looking safer than many others in this economic downturn. Get all the findings in InformationWeek's 2009 IT Salary Survey. Available FREE for a limited time.
REPORTS
ANALYTICS
Follow 
