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R E V I E W

A MoM with SMARTS

August 5, 2002
By Bruce Boardman

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How We Tested

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	In this article
	Introduction
	Smarts InCharge Solutions Suite
	Other Products Reviewed
	How We Tested
	Report Card

To test managers of managers, we used a real application environment: Syracuse University's production registration system. This implementation is a multitiered, Web-enabled PeopleSoft application system with a Web server outside the firewall, and Microsoft Windows NT servers providing secure back-end Java applets that execute native PeopleSoft clients against an IBM AIX PeopleSoft Server that has Oracle and Sybase back-end databases. A dozen servers inside and outside the firewall are managed with BMC Software Knowledge Modules, including ones for Novell NetWare, Windows NT, IBM AIX and BEA Systems Tuxedo.

We ran the servers on single boxes in all cases but had multiple separate Web/Java, Win32 and Motif consoles where supported. BMC Patrol Enterprise Manager and Micromuse Netcool ran on a Sun Microsystems Ultra 10 with 512 MB RAM running Solaris 8. The rest ran on dual-processor Intel boxes with 1 GB of RAM, running Windows 2000 server.