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F E A T U R E

Where The Gloves Come Off

July 8, 2002
By David Joachim

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Jud McKee, Director of Network Operations

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	In this article
	Introduction
	Bahram Akradi, CEO
	Brent Zempel, CIO
	Wesley Bertch, Director of Software Systems
	Robert Mendel, Director of IT Operations
	Gary Lien, Systems Architect
	Jud McKee, Director of Network Operations
	Next Steps

• At Work: Supports the director of IT operations in aligning IT operations with business objectives. Manages network operations, as well as system administrators, engineers and field technicians. Provides strategic vision and is responsible for organizational structure of network operations group. Supervises six direct reports and seven indirect reports.

• At Home: 34 years old. Married. Hobbies include golf.

• Alma Mater:: Kansas State University

• Mouthing Off:

MMS' greatest technical challege: "The data conversion from the legacy system and the adaptation to the complexities of n-tiered application support."

MMS is important to Life Time Fitness because: "Operationally, we've gained huge ground in understanding how to introduce large initiatives to our working environments effectively. MMS also has depicted the strategic value that good data can present as a competitive advantage."

Toughest moments during the development of MMS: "When the technical lead/ lead developer decided to leave us without notice, and when we discovered we would have to establish SQL replication for the sake of reporting."

I like the software development people when: "The chips are down and it's like magic around here. Everyone pulls together to solve the issue at hand without taking the time to play the ever-fun finger-pointing game."

I hate the software development people when: "Communication breaks down, which is seldom these days."

If only I had a bigger IT budget, I would: "Have a true hot site allowing us to better support disaster recovery."

I work at Life Time Fitness because: In the IT department, "we've had the unique opportunity here to build out the infrastructure relatively unfettered by upper management."