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F E A T U R E

Too Many Cooks in the IT Kitchen?

March 4, 2002
By Dave Molta

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Ingredients of a Good IRFC


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Do:

Include an unbiased evaluation of current and future needs.
List and explain (in plain English, please) possible technology solutions.
Frame these solutions as they relate to cost, reliability and scalability.
Offer your professional assessment of the best course of action.
Keep the IRFC as short and sweet as possible, and include a summary.
Distribute it to all levels of the organization.
Make it easy for recipients to offer feedback. No laughing is allowed, at least until the respondent is out of range.

Don't:

Etch your plans in stone before you solicit feedback.
Get mired in petty details -- remember, everyone has the same goal: Finding the best solution.
Be surprised if good ideas come from unlikely sources.