Skiing Wireless: Vail Resorts, Trendy and Techie
March 22, 1999
Adobe Acrobat
For the full
Centerfold graphic.

Other Centerfolds
A Complete Guide to Network Computing's Centerfold articles.
Company Directory
Browse our directory to get data, starting with a particular company.
Reader Service
Allows you to request additional product information from our advertisers.
Print The Full Article
ClickHere
E-mail this URL
Clicke-mailHere
Buy the Book
By Kelly Jackson Higgins  First snowboarding "shredders" and now wireless IP applications. This is definitely not your father's ski trip: Vail, the Colorado ski resort known for sightings of the rich and famous, is running an 802.11 wireless Ethernet LAN for its ski rental, ski school and lift-ticket operations. (For more on 802.11, see our review on page 68.)

Using a 2-Mbps wireless LAN, Vail ski instructors with handheld Windows CE-based devices sign up students at the base of the mountain, while rental agents with pen-based devices meet skiers outdoors and scan their returned boots, skis and poles. If a Vail skier has a ski pass and credit card on file, he or she can bypass ticket lines and go straight to the lift where a ticket agent verifies and scans his or her card, charging the account if it's a credit-card sale.

"These wireless applications are customer-driven," says Casey Parliament, a systems analyst for Vail Resorts, Vail, Colo., which encompasses 4,000 acres of ski resorts. Each pen-based device contains a Lucent Technologies 802.11 Ethernet card, which talks to a series of radio antennas stationed on buildings and other places around the resort. Layer 2 bridges link the wireless packet transmission to the 10BASE-T Ethernet LANs running in most of Vail's buildings. The actual back-end transactions usually occur at the SQL servers at Vail's data center in Avon, Colo., which is connected to the wireless LAN via a dedicated T1 line. The wireless applications mostly handle data collection or front-end database queries--as is the case when a Vail agent gathers credit-card information from a skier's card at the lift.

Vail Resorts plans to augment some of its dedicated T1 land lines with the wireless LAN. "We are going to test a point-to-point link that ideally can run several miles at 2 Mbps," says Calvin Fidler, senior systems consultant for Peak Technologies, Englewood, Colo., which installed Vail's wireless network.

On a fair-weather day the network can span about three-quarters of a mile; it loses about 30 percent of its coverage when it snows. But Vail is still way ahead of most ski-resort operations. "Vail is one of the first ski resorts to do 2.4-GHz wireless--most ski areas doing any radio frequency data collection are running either narrowband or 902 MHz," says Fidler. "With the older technology, you might be able to scan a lift ticket and determine that it's good, but you can't display complex results from a database lookup."

A big challenge with wireless has been preserving the battery life of the handheld devices. The Windows CE-based Casio Cassiopeia devices for the ski school application don't have a power management feature as yet. "Having a radio card drawing that much power reduces battery life--we are getting approximately an hour and a half of use per device," says Parliament.

A 2-Mbps wireless LAN just isn't fast enough to run all of Vail's point-of-sale applications. The resort is looking to future 10-Mbps wireless technology, which would open the wireless LAN to other applications as well, including those for its restaurant and food services.

Research and Reports

Storage Virtualization Guide
May 2012

Network Computing: May 2012

TechWeb Careers